Edcon Employee Reviews
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We had a slogan that we used which worked well well for us, Integrity, professionalism, transparency and respect
Customer Service Administrator (Former Employee) - Laub street Johannesburg - 3 June 2023
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The most useful review selected by IndeedWhat is the best part of working at the company? We were made to feel at home, they always thought more about their employees What is the most stressful part about working at the company? When we didn't make sales, when customers where not happy about their queries not being solved and when there was fraud done on the new applications What is the work environment and culture like at the company? We used to work as unity,as we were like family and we respected each other's culture and religion What is a typical day like for you at the company? It was the best day when we have qualified for our shares
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Labour intensive field work
Sales Assistant (Former Employee) - Randburg, Gauteng - 29 September 2023
Was earning on a commission basis, where the procedure for getting the commission was inefficient. So it was really stressful more especially being a first time job seeker
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Edcon insights
What people like
- Feeling of personal appreciation
- Sense of belonging
- Support from manager
Areas for improvement
- Fair pay for job
It is a nice place for work and interacting with different people everyday
STOCKTAKER (Former Employee) - Soweto - 20 June 2023
My experience at edcon was amazing because I got to meet every different person everyday and were a bit different and difficult but you always get your way around helping them.
Pros
No free lunch.
Cons
Short break
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Working at peace without fear working situation
Administration Manager (Current Employee) - Zeerust, North West - 14 June 2023
What is the best part of working at the company? Good company to work Best and safe place to work What is the most stressful part about working at the company? To work under pressure To make sure that you satisfy customers with best customer service What is the work environment and culture like at the company? Very good environment company to work on What is a typical day like for you at the company? Customers satisfaction Best team work
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Fun and learnt lot with edcon
Store Manager Jet and Edgar's Active stores (Former Employee) - Ballito, KwaZulu-Natal - 22 May 2023
Best company I ever work for from people's amanagment and leadership values and salary benefit. It was so exciting and use to everyday looking forward to be at work with the leading values.
Pros
Gift cards benefits
Cons
Night shifts
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Very interesting environment to work in as you get to know more about your colleagues as well.
Call center associate (Former Employee) - Durban - 17 May 2023
Edcon is more of a very busy company that requires focus and dedication to work there. But also in a very professional environment that values their customers to be given 100% service support and the need to acquire more customers is included in the company policies as well. For customers to be able to come back for more to buy that will mean more profit for the company.
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productive and inspiring enviroment
Sales Associate (Former Employee) - JHB, Gauteng - 11 May 2023
the company provides great benefits and has good career pathing if you put in the effort to learn . Overtime is paid and any hours worked over and above your minimum
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Coach n improves staff to grow around department
Sales Associate (Former Employee) - Pretoria, GA - 22 March 2023
Good customer service, always making sure that the staff have something to be proud of working with Edcon just having shares n grooming staff to be management
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Fun and productive
Retail associate (Former Employee) - Landrso mare polokwane - 14 March 2023
Edcon has been the greatest company I have ever worked for. The culture was very good and for all. T admosphere was always welcoming. Beautiful place
Pros
Getting shares from the company
Cons
Retail hours overall are longer
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Enjoyable working with people and costomes and wearing nice
retail associate (Former Employee) - Bedfordview, Gauteng - 23 February 2023
Opening and closing of the shop, customer service, mechandising, receiving and dispatch, stockroom assistant, banking, cell phone assistant, we work also on weekend and public holiday but we ended enjoying
Pros
No
Cons
No
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It helps you reach your full potential.
Visual Merchandiser (Former Employee) - Witbank - 22 February 2023
Very friendly working environment Pressure makes you meet expected targets Management gives you a room for improvent always Hardest part was when stock was not delivered in time,where you have to be extra flexible in order to keep the business going.
Pros
When targets are met.
Cons
Tea time and lunch
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Great culture....not much room for growth
SENIOR BUYER FINE JEWELERY WATCHES AND SUNGLASSES (Former Employee) - Edgardale, Gauteng - 11 February 2023
Training process not great. And not much room for growth. Too many meetings. But culture is great. And team support. Huge turn around in staff as people tend to overwork themselves. Loved working with international brands and learning about retail. Went though a restructure every 6 months in the time I was there. Job security wasnt great.
Pros
Buyers travell for product
Cons
Too many meetings
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it was very Productive and fun at work
Credit Associate (Former Employee) - Capegate - 19 December 2022
I had no problems working at edcon besides the management off which everywhere the management have their own favourites....i had wonderful time as Credit Associate even now if i could go back to the company i would say NO.
Cons
Sunday are the same hours.
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Customer service consultant
Customer service consultant (Former Employee) - Johannesburg, Gauteng - 30 November 2022
It's a good company and lots of benefits were there and good management. Good salary, good environment to work for, the treatment was nice. I wish to go back and work again but unfortunately I was retrenched
Pros
Free lunch
Cons
8 hours
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Fun working place
cashier (Former Employee) - Johannesburg, Gauteng - 11 November 2022
Working for Edcon was very good I've learnt a lot starting from customer service, team work and cashier work and doing sales on our financial products.
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Productive and producive
picker and packer (Former Employee) - Everywhere - 30 October 2022
Productive and work place which was stressing lot of work and too much pressure. Per day as a singl worker you have to meet score myb pick a minimum of 4000 store a day.
Pros
Nothing
Cons
Long hours
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Fun workplace ever.
stock taking (Former Employee) - Gauteng, Gauteng - 17 October 2022
Edcon was good place to work for. Targets were realistic and hour were reasonable. It is a friendly atmosphere and a good company to work for. Very understanding and flexible workplace.
Pros
1 hour Lunche
Cons
Long hour
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Fast paced and results focused organisation
Specialist Merchandise Planner (Former Employee) - Johannesburg, Gauteng - 9 October 2022
A collaborative process and understanding of the business was key for every employee. It was a results driven and presentation of business units results on a monthly basis. They provided me with adequate training and development opportunities and paid above average salaries in merchandising.
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Productive
Store Manager - Phalaborwa (Former Employee) - Phalaborwa, Limpopo - 7 October 2022
Edcon is a good company to work only if you understand and love retail industry. You get a support from Regional Managers. The management will visit the store monthly to check and monitor the store and targets.
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A transparent work place
Internship (Former Employee) - Crown Mines, Gauteng - 7 October 2022
it will be a privilege as it work ethic match my personal profile and they give an opportunity for an individual to learn and grow ,the culture is strong
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Productive and fast paced environment
Call Centre Agent (Debt Collector) (Former Employee) - Johannesburg, Gauteng - 5 October 2022
Quality training programs, Fast-paced, Friendly staff, Not enough interaction or communication between different departments, Motivational programs for staff to partake in
Pros
Free lunches, Team building outings, Incentives
Cons
Salary, Not sufficient interaction between departments with regards to customers queries
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Ask a question about working or interviewing at Edcon. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3,3 out of 5 stars for Work/Life Balance
3,0 out of 5 stars for Salary/Benefits
3,2 out of 5 stars for Job Security/Advancement
3,5 out of 5 stars for Management
3,6 out of 5 stars for Culture
Questions about Edcon
- What should you wear to an interview at Edcon?22 people answered
- What questions did they ask during your interview at Edcon?15 people answered
- What is the company culture at Edcon?14 people answered
- What are the perks offered by Edcon?13 people answered
- How often do raises occur at Edcon?12 people answered
- What is the interview process like at Edcon?12 people answered
- How often do you get a raise at Edcon?11 people answered
- What benefits does Edcon offer?9 people answered
- How is feedback from management delivered at Edcon?9 people answered
- What tips or advice would you give to someone interviewing at Edcon?8 people answered