i get there at around 8:30 then start working at 9 am, helping customers with gift ripping, calling in stories to see if they have clothes and in which sizes
on the management task these have been great and the manages are doing their jobs
The workplace was what we made it. It always depends on the team that you are on the shift with. The environment was great for learning how to deal with people because we were exposed to different people every day. The hardest part about the job was to constantly be positive even when the customer is being impossible.
The team at Edgar's East Rand Mall is like a family and they help each other out in the most difficult situations, i.e. dealing with customers who are unreasonable, they support each other and the managers are a delight when things do not go bad and a positive review is received from the head of Edgar's. Which is why they stand out to be the friendliest company amongst other EDCON companies. I always work there during the holidays to get extra cash for school.
Working with customers is a big challenge because when you having your mood at work is not a priority but customer satisfactory comes first. A manner of approach is very important "its not what you say but how you say it" that is what I was taught and it worked for me. Management is well groomed and grooms employees also, going to assist a customer and offering them help before they even come to you is the workplace culture not forgetting to smile. Pushing for a target on very slow days becomes draining, getting a few customers coming in. Making money is the most fun part it is genuinely exciting and keeps me flexible.
weekly meetings with team ,for feedback, on the weekly performance to budget.
Monitoring the forecasting of stock inputs.
Meeting with suppliers monthly
Seasonal reports on product and personal performance
Enjoyed working at the company although the scheduling wasn't always in my favour .Nonetheless it was lovely getting to deal with different customers who somehow taught me that everyone is unique in his or her own way .Year end functions were awesome.
Edgarz is worldwide known clothing store.They provide quality and beautiful clothes for all genders and different age groups.they do not only sell clothes but jewellery and essentials &perfumes as well.Their brand is known for the best.Edgarz gave me experience as I was still a student at the University of Johannesburg so I took an opportunity to work there during school holidays and I must say I am truly greatful and appreciate the journey with them as I knew nothing about the working environment.
long hours and sometimes the day off's are too long
I enjoyed every single day I spent working for Edgar, management team was good and co-workers where like second family to me.I have learned a lot at Edgars, good communication skills, being problem solver, good listener and most of all a team player. Nothing was hard because I was open to learn new things every day.
Comfortable place with good employees ,love and equity,dress code on point costomer service is good ,the environment is healthy all the time . being at work feels more like being at home , we all feel equal as employees