Edgars Employee Reviews for Sales Assistant
Sales Assistant26 reviews
South Africa26 reviews
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I recommend Edgars for people who want to gain experience and knowledge about the working environment
Working at Edgars is very challenging especially for a pregnant woman you stand for very long hours, But for customer service I recommend them I have learnt alot about customer service and also about work ethics.
Edgars gave me so much exposure to customer service, warehouse environment which equiped me for the other appointment i took, being part of such a big entity gave me so much pride
hectic work schedule but was done with commitment
the management was understanding people, and i learned a lot working in the company full of active people. i learned that time keeping and productivity is the most important key to a successful outcome when it comes to business.
incentives and free lunches
Working for edcon was great because we learned a lot in different department because there's mistry shoppers who would come unexpected and expert us a least know something different from your specific department. Training was given on a weekly base and we worked as a team and we gave each other good communication skills
Brought my own lunch
it would be a normal day and quiet some other days would be hectic and busy and getting to come across customers and assisting them. it was enjoyable having to learn to help a customer on a certain garmet that we dont have at the store having to call all stores.
Sales is challenging but enjoyable because you feel great whenever you assist a customer that he/she purchase the item and always look for you because of excellent customer service you gave, the hardest part is to convince at times you run out of plans that's when I learned to allow the customer make their own choice at times. The most enjoyable moment in retail is during promotion.
Added hours during staff shortage
the place is great to work in. Everyone was professional from the security guard to the Store manager, when you go to work you know that you gonna assist the store reach it's daily, weekly and monthly store targets. The enjoyable moments was meeting new customers as they always had their opinions about our products and prices, i'v gained a lot of experience for the time i was working there. I would like to take what i learned there and put it to good use.
There was a customer who was looking for a shoe size and he could not find any on the shoe shelves, during that time I was supposed to be in the department , due to sending of the other employees for lunch break. I was told by my manager its urgent to return to the stock room/dispatch to verify our stock for our shoe department, when I got to the department the customer raised his anger voice at me and I remained calm and kept on apologising to him and when my manager arrived I told him about the situation, and my manager also apologised on his behalf and awarded him on a 30% discount on any shoes within the department. The customer thereafter became much better off , and I assisted him.
Extra lunch breaks
Late for work sometimes
very productive because edgars staff understands the importance of Team work and team buiding. working at edgars i learned the importance of tolerance, patience,because people are different with different moods and personality. My co-workes are very friendly and very helpfull
assisting customers and advertising cosmetic products I learnt how to advertise and promote management is very understanding though they very strict about time my co workers are fun to work with we make a good team hardest part is when a customer is not satisfied and comes and gives you attitude best part is when a customer is happy
it was just ok nothing major can be said the difference is that the employees and management are really cool people, we always had initiate our skills when coming to our department like making sure the rail wa in order
working long hours and not being paid well