ERS Biometrics
3,1 out of 5 stars.
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ERS Biometrics

ERS Biometrics Employee Review

Good working environment

It was a great working environment. Racism existed, serious problems done by white employees would be swept under the carpet, black people get punished for every little mistake they make, or even get fired as a result. Clients would sometimes get angry at you as an Agent for their own mistakes with no apology after resolving the issue.

Pros

Free Internet

Cons

No Overtime Payment

Ratings by category

3,0 out of 5 stars for Work/Life Balance
2,0 out of 5 stars for Salary/Benefits
2,0 out of 5 stars for Job Security/Advancement
3,0 out of 5 stars for Management
3,0 out of 5 stars for Culture
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Similar reviews

Same roleSame location

Always keep smiling

As like in any company the environment can get really stressful , and through all the experiences I had was to just keep your head up and smile , no matter in what situation you are in. I have learned that people can get very attached to the colleagues they have been working with for a long time and some don't like changes. The best part of the job was the effort that was made to assist clients and when ever there was a big sale the bell would ring. and everyone would cheer

Pros

There was a vending mashine (Not expensive)

Cons

All breaks (lunch, Bathroom and tea time) 1 hour
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Same location

Fun people to work with, Management is very unprofessional and rude and don't care about staff

I worked there as an intern at the end of 6 months we were all not hired, it seems like it's they mondus operandi to hire people for 6 months then end the contract and hire more.
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Same location

Good

Not so bad but alot of uncertainty,you can be permanent but conntract is immediately terminated.you have to work hard hard to prove yourself...but it great cause the clients are the best to deal with and always make your day

Pros

Sales

Cons

Work
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Overall rating

Based on 7 reviews

Ratings by category

3,3 out of 5 stars for Work/Life Balance
2,3 out of 5 stars for Salary/Benefits
2,1 out of 5 stars for Job Security/Advancement
3,2 out of 5 stars for Management
2,9 out of 5 stars for Culture
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