Fidelity Security Group
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Fidelity Security Group Employee Review

Long working hours in payroll with overtime paid. But loved it

5,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
3 March 2020
You start early, collecting your relevant documents and then the capturing start. When you finished your capturing, you go back and start checking tour own work, to make sure everything is correct. Through this, you learn perfection and to be accurate - very important! You learn to work against time and have strenuous cut-offs weekly and monthly! Management is very precise on what they require from you as a capturer which is understandable. And through this, you learn to be adaptable to your work environment. Strictness is required, and this is where management comes in. They keep you busy your whole shift! The hardest part of your job is when on your last day of month end, the branches are not giving their cooperation or telephone lines are down or even SAP is offline! And that is the main reason that your work has to be up to date every minute, every hour and every day! Don't delay! The most enjoyable part is that capturing is challenging! Not one day ends the same! Teamwork is important - working with the administrators and management, gives you challenges and that makes everyday interesting! Really loved it to work at Fidelity, learnt a lot, made me stronger!
Ratings by category
4,0
Work/Life Balance
4,0
Salary/Benefits
4,0
Job Security/Advancement
5,0
Management
4,0
Culture
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security officer (Current Employee) - Cape Town, Western Cape
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Pros
never at Fidelity
Cons
Long hours and paid as unautorized time
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2,0
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There's very little growth opportunities. Most times positions are given as a matter of favoritism, they do go through the HR channels to cover themselves, yet they already decided who will get the job before the vacancy goes out. Bonus dates are changed by the company, even though your employment contract states otherwise. Etc etc....
Pros
Medical aid contribution, provident fund contribution
Cons
Staff work like robots from the start to the end of their shift.
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3,0
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Pros
free lunch
Cons
long hours
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