Fidelity Security Group
3,7 out of 5 stars.
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Fidelity Security Group Employee Review

Overworked, policing environment, unhappy staff, increases not paid on time

2,0
Job Work/Life Balance
Salary/Benefits
Job Security/Advancement
Management
Job Culture
21 April 2018
There's very little growth opportunities. Most times positions are given as a matter of favoritism, they do go through the HR channels to cover themselves, yet they already decided who will get the job before the vacancy goes out. Bonus dates are changed by the company, even though your employment contract states otherwise. Etc etc....
Ratings by category
2,0Work/Life Balance
2,0Salary/Benefits
2,0Job Security/Advancement
2,0Management
1,0Culture
Pros
Medical aid contribution, provident fund contribution
Cons
Staff work like robots from the start to the end of their shift.
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Its basically counting customers deposits and making sure that they balance according to the paperwork. Making sure the clients are happy,providing of video footages if needed. In cases like when the customers cash doesn't balance that cash has to be counted three times to make sure that the first count is correct. Working with people is my specialty. Every time you leave the cash area you must be searched.
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security officer (Current Employee) - Cape Town, Western Cape
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Pros
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  1. Overworked, policing environment, unhappy staff, increases not paid on time