Fidelity Security Group
3,7 out of 5 stars.
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Fidelity Security Group Employee Reviews

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Location
South Africa75 reviews

Ratings by category

3,2Work-Life Balance
2,7Pay & Benefits
3,1Job Security & Advancement
3,2Management
3,2Culture

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Found 75 reviews matching the searchSee all 78 reviews

Environment is nice and productive

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The most useful review selected by Indeed
I enjoy working environment have learnt a lot so far, management is good but not motivating work wise. workplace is nice as happy and healthy, i enjoy my work.

Pros

none

Cons

normal
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Productive and fast pacedGood management

A good work life balance Fast paced but fair Results drivenGood trainingGood management supportFair when Covid happenedPromote self development
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Productive and fun workplace

Fidelity security group is well known company that has great quality services, team work applies in the company and they work as team. Fidelity security group put their employees first priority and fidelity make sure all their employees get paid for their duties that they have done
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Fun workplace

Management is very poor they always undermining their guards or security guards, they're selling the uniform to the guards, most of their side is 12 hours but they will pay u 11 hours

Pros

No

Cons

Long hours
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Management does not care or the Company for its employees

Management does not care or the Company does not care for its employees. Lot of pay query, deductions of uniform that you didn't received. They need to improve management and pay overtime because Fidelity does not have overtime, only unauthorized time that is payed as normal hours.

Pros

never at Fidelity

Cons

Long hours and paid as unautorized time
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They have soccer team, and work together.

Be your self and work hard and they will see it, as are was one the person that did work for the company and did see growing up of the company and me, from bean security Office, assisting manager at 2010 wold cup,Bank Co ordination of FNB at fidelity, to CIT control and Box room, and ABSA codinate and SBV.and bean the exlent to work with all track safe opening and setting. And bean the

Pros

Lunch

Cons

Hours
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challenging

it was a challenging workplace because you had to be on you r feet and be able to meet daily requirement not only as a security guard but coordinating movements around the facility, dealing with difficult people, sometimes having to be in the center of conflict resolution, and everything had to be done systematically which is the company policy and party of my KPI's yet I persisted because of my interpersonal skills and dealing with people.

Cons

long hours plus night shifts
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Good interview and questions

Fidelity is a good company and i will learn more activities and how to work nightshift and working hours and I we learn how to work with them andfocus

Pros

Im not sure about the abbreviation

Cons

Not sure about the abbreviation
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A typical day at work was when officers do not want to be posted outside site I have learned how security officers should be treated

Work culture was fine the hardest part of the job was when I had to post night shift officers and day shift officers I enjoyed patrolling the site at night shift

Pros

Patrolling

Cons

Posting
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General management and supervision of security staffs to ensure that required performance is met

1. Ensuring that all Security Officers meet contractual stipulated by the client. 2. Maintaining good relations between Fidelity Security and the client
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Fidelity security review

Working at Fidelity can be very stressful in terms of work load and also financially I have learnt and gained a lot from them but financially it's a struggle, I am only working for busfare. I can't even help at home with the money that I'm earning and it's discouraging at times but I'm grateful for the experience and knowledge they share with me because I have grown
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Yes is fun working with people

I enjoyed working at fidelity but now am looking for are better job and I really need this job caz I wanna work hard for you team the company is are good company caz is paying workers in time and they help us to working in are good place
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Fidelity security is the best

In fidelity I learnt many things like how to control striking mob,how to work on your own not being supervised and also how to use your company own firearm
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Fidelity Boksburg

I used to do site posting and make time sheets.any site was used to be covered all the time.we used to worked as team work and working with one visions.
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Good company.

It had good management and its skills changes now and then it goes with time. I think most of its employees got more help to increase their knowledge and also gives even women's supervision job.
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I saw and I did feel comfortable at my post at premises of the company all kind of people like race you do feel that hommies

Good management I got experience that how to behave in workplace how to treat the customers or how to access the control with respect at the workplace sometimes you'll find some hard time like everywhere in workplace.
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No.oppotunity for promotion

No reorganisation of more years in the company.rather.give new comers high position and supervise the one that have many years.struggling in the company..oainfull working place .

Pros

Pay even uniform

Cons

Long hour without pay
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Long working hours in payroll with overtime paid. But loved it

You start early, collecting your relevant documents and then the capturing start. When you finished your capturing, you go back and start checking tour own work, to make sure everything is correct. Through this, you learn perfection and to be accurate - very important! You learn to work against time and have strenuous cut-offs weekly and monthly! Management is very precise on what they require from you as a capturer which is understandable. And through this, you learn to be adaptable to your work environment. Strictness is required, and this is where management comes in. They keep you busy your whole shift! The hardest part of your job is when on your last day of month end, the branches are not giving their cooperation or telephone lines are down or even SAP is offline! And that is the main reason that your work has to be up to date every minute, every hour and every day! Don't delay! The most enjoyable part is that capturing is challenging! Not one day ends the same! Teamwork is important - working with the administrators and management, gives you challenges and that makes everyday interesting! Really loved it to work at Fidelity, learnt a lot, made me stronger!
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Dealing with an angry clients

- Working with different people - Helping the opening and closing of banks - Dealing with Technicians when they working on alarm systems - Phoning SAPS and Dispatching Armed response vehicle to prevent crime and when we made an arrest - Dealing with volume of calls especially in the morning and afternoon antransferring
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My experience as security guard

Working for fidelity as security guard has taught me so many things.it has taught me on how to deal with customers,how to solve a problem and I've also learnt communication skills on how to speak to a customer.
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Protective

Fidelity is that company work hard to reached people need and loyalty and respond to ther client need.and to cooperate with there security and client

Pros

No free lunch

Cons

Duty
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Overall rating

Based on 78 reviews

Ratings by category

3,2 out of 5 stars for Work/Life Balance
2,7 out of 5 stars for Salary/Benefits
3,1 out of 5 stars for Job Security/Advancement
3,2 out of 5 stars for Management
3,2 out of 5 stars for Culture

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