FIDELITY SECURITY SERVICE
3,6 out of 5 stars.
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FIDELITY SECURITY SERVICE Employee Reviews

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Location
South Africa17 reviews

Ratings by category

3,1Work-Life Balance
2,7Pay & Benefits
3,3Job Security & Advancement
2,7Management

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Productive

Indeed Featured review

The most useful review selected by Indeed
The security industry is a very demanding industry. I normally started my day with checking my manager's e-mails. Typing of minutes, preparing reports. I learned a lot about the security industry, which I found very interesting. The company have some of the best managers that I have ever had the pleasure to work with. Fidelity is like a big family. The hardest part of the job must be the fast pace, I enjoyed working for such an fast growing company.

Pros

Training of staff

Cons

Fast pace
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Good management

I gained work experience and get promoted from guarding division to supervisor and control room operator at department of constitutional development and Justice

Pros

No free lunch at all

Cons

12hrs
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My work as security guard

As a security officer working in F.G you have many opportunities upon you cause it allows you to promote yourself to another level as the company has many offers and promotions even if you want to relocate.

Pros

Normal

Cons

Authorised.
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Is bug company

Fidelity is good company i really enjoyed to work with them and i. Leaned many things from them and now i understand lots of things about security..

Pros

No

Cons

No
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I gain a lot of experience

I know how to Supervise people,I've got experience in Security industry,I know about CCTV cameras ,I know how to deal with clients if they is incident
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Fun & Enjoyable

A day at work in Fidelity is enjoyable due to work with vehicle also working with people was much nice thing. When you work with people that is how you build a teamwork more especially as a leader to them you end up enjoying your days at work.

Pros

Free with company vehicle

Cons

Not suitable income
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the company was serving good

The company was dong good except that they did not pay my for 2 months and that was the reason why i left.so it was better to work as a security guard than to work as an inspector because the guard earned more money than inspectors.

Pros

i used to work even durring the lunch

Cons

i used to work long hours maybe when there is no one to releave me.
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very productive

When the clients call at once looking for service while vehicle standing with a break down . How to handle pressure and how to manage staff Managers are different but its always a pleasure to have some one who's very strict coming to deadlines When you should work with out anyone helping you while you have to manage 80 plus staff members including clients

Pros

sometime we braai

Cons

We working long hours sometime if problems arise or we have a meeting
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fun place to be at

The site they place me in is ok at times,the client would come with instructions that go against what we were taught as security guards and also our hours were dropped to top it all I leave my house as early as 6 o'clock in morning and getting back home.at about 7:30 in the evening but only getting paid for 8 hours.I would have loved to stay with the company but with all these it has become unbearable

Cons

long hours on the road which not getting paid for
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Indestrial

Manager always put pressure to us working under compral hard situation workiy extra hour by forced doing over time like it or not one little mistake gone

Pros

Bonus i good

Cons

Pressure
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bad company

a day at work is like a day in prison ,u sit there from 6am -6pm and get 30min tea break and 30min lunch break ,you have to work 21days in order to get R4250 which is called a "basic salary",before getting the job there is a polygraphy test u need to do than after u got the job they charge you for it R200 for 4months and the charge you for headsets you have to use at work R216 for 4 months ,the hardest thing about this job is knowing that there is people who work lest hours than you do and they still earn much.

Pros

non

Cons

non
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They are big.it was a very good time in my life working for them

I learned a lot at Fidelity, but I wanted to grow further, but it was a struggle.I got the experience .one thing I can say they are always on time with your salary
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productivity

I have learn lot of things since I join the company with different managers that gave me a skill I rate my self as oooooooooooooooooo oooooooooooooooooooooo
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Its good

 Assistant to site manager (client) with administration work o Sorting of files for the site manager (Client) o Requesting, booking and arranging of meetings and board rooms for site manager (client) o Assist at main reception when the is no receptionist, helping with the reception duties i.e.  Taking and transferring calls  Confirming the identification of the visitor and confirming with the host  Arranging for collecting and escorting of visitors to the building  Receiving, sorting of parcels and arranging for collection

Pros

Free access

Cons

Long hours
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Productivity

Hardest part of the job is when you are faced with criminal armed and had to do what you got to do to save your life, it was fun working in fidelity we were allowed to take overtimes,our boss was friendly and understanding person,the experience was amaizing because every time when you are on duty you will see so many thing that will make you laugh sometimes cry

Pros

Free lunhes

Cons

Long hours
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the management its so poor

poor management! no uniform dangerous working place no protective occupment
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fun working place

when my colleagues are playing instead of working. I have leaned an admin job even though I have no certificate of this particular job. my managers felt in love for what I am doing and they communicate with me.the hardest part of my job is when I am running 4 post at once. I enjoy using computer and communicating with colleagues via telephone and 2way radio.

Pros

i buy my oun lunch

Cons

long houres
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Overall rating

Based on 17 reviews

Ratings by category

3,1 out of 5 stars for Work/Life Balance
2,7 out of 5 stars for Salary/Benefits
3,3 out of 5 stars for Job Security/Advancement
2,7 out of 5 stars for Management
3,0 out of 5 stars for Culture

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