FIDELITY SECURITY SERVICES
3.8 out of 5 stars.
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FIDELITY SECURITY SERVICES Employee Reviews

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3.3Work-Life Balance

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It's a great work independently and group affiliations

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fantastic job you are learning and development as well as more teaching about the possibility and culture of different people it also grows you in person

Pros

Own lunch

Cons

Long 12 hours
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Fidelity is a great and productive place to work

It is good to work at fidelity because whenever you are on site you gain more experience and the good thing is that fidelity give you the opportunity to grow in side the company.

Pros

Bring your own lunch

Cons

One hour
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Not difficult

Management was very sapotive and very strict. Uniforms was paid for employees not to neglect and to take care of it. On the client site, they always discipline the officers who deviate on company procedures and clients request.

Pros

Hour of Lunch

Cons

12 hours shift
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Productive

Learn to work under pressure and learn how to work with customers in the bank how to treat the customers also working with out taking lunch also to know yourself

Pros

No

Cons

I work 12 hours
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Very Professional

Working with senior management with excessive knowledge of the industry. Senior management is always approachable for guidance. The workplace culture is what you make of it. Fidelity is the biggest security company in South Africa and ensures that their staff is well looked after.

Pros

Well looked after

Cons

N/a
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No good condition uniform it almost 3 years I last receive uniform from the company

I'm working under Ethekwini municipality but Fidelity underpaying me saying that my site is area 3. I pays for uniform. They don't pay me public holiday

Pros

Free uniform

Cons

Long hours
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Motivates officers,discuss what's going to implement for save and protect to thy client then challenging the site instructions

Loyal... from Springbok patrol to Fidelity S.Group and challenging... to be upgraded then looking forward to get upgraded for what I have from Seniors

Pros

If i have free time then i can take lunch

Cons

Make sure i save and protect for the day then i knock off without any complaints
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Good and demanding

I kind of like and respect the company. Vey demanding. Stressful, Educating. Needs someone who can go an extra mile. lots of unnescessary paperwork šŸ˜‚. Very bad paperwork

Pros

None

Cons

Very long
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It was very good but too stressful by senior manager

When I was working there is was very good but the problem on the site Managers they were very unreliable when you have problem on site they will respond very late. They were the one that made me left that Campany otherwise I was very glad to work at Fidelity.

Pros

They were no free lunch there you work your hours

Cons

You work 12 Hours full
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Productivity and your learn

It was nice to work under this company as they care about workers and make sure the salaries paid into beneficiaries account in time and without any delays

Pros

No

Cons

Nomal hours
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Productive

Unfairly since I was doing more job including for my supervisor but I wasn't paid for that but the supervisor who was jst relaxing was getting more paid
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Acive Pro Active

Awesome Company to work for but people always try and press you down and don't want to listen to your expectations meaning lower management never reach higher management and Directors ears sorry straight forward talking

Pros

Excellent Management skills

Cons

Just no teamwork amongst officers
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Biaaed

Very biased and cold by top management no follow ups on issues.move away from supporting only certain colour lines.example if you report equipment not attended what to do ?NO SUPPORT AT ALL THEY CAN PUT YOU THRU HEARINGS THATD ALL.

Pros

None

Cons

Long hours stressful
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Exciting place good people

Honestly fidelity is a good company great bunch of guys. There discipline is strict the work ethic is good and they work to get done. They are very well equipped with the tools the guys need to work on the road. The vehicles are fitted with all the technology that is needed to protect both crew and money. I enjoyed my time at fidelity

Pros

Nothing to talk about

Cons

Long hours
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Lack of respect for qualifications

Poor management and racism is high. A white man gets a managerial position and then he knows nothing abt security, paying officers change. How can a armed reaction officer get a salary of 6k before deduction?
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It was good to work with other people

It was good to work, work under pressure and working day shift and night shift also working on holidays and Sunday. The place was busy during access control

Pros

No

Cons

No
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Proffessional

Good experience,worked at ABSA Stadium, Unilever, ABSA Corporate. All wonderful experiences. Required to work independently and uphold SOPs accurately

Pros

Provident fund

Cons

Working after hours
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thre is no fun at all at my work place, i have to concentrate most of the time.

it is always difficult to work with mine employees as they are very very difficult but i have learned to be calm so that i do excellent job. management also trying to inform us about everything thats happening around the shaft area to make things easy.

Pros

never

Cons

long hours
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I really need a job

I am willing to work with good people and I'll show them my best respect. Working at Fidelity was my dream, i enjoyed working there and i haven't faced any problem
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Excellent

Its a very good company,it pays according to labour,i think is the only company which is following all the rules,they are paying on the exact date,they are treating all thier workers in a good maner
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Be truthful

I took ownership for my site. I manages like it was my own business. I was the face of Fidelity Security. Managing clients requirements without compromising company protocols

Pros

Be grateful

Cons

Expect to be stretched to maximum
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Overall rating

3.8

Based on 244 reviews
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Ratings by category

3.3Work/Life Balance
3.1Salary/Benefits
3.3Job Security/Advancement
3.2Management
3.3Culture
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