Flight Centre Culture reviews
South Africa48 reviews
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A typical day was to help people with their holiday packages. I learnt that you can go on holiday and not having to spend too much money. Workplace culture is very hard working. The hardest part was to keep people happy. The most enjoyable was when people came back from holiday they always brought something back to say thanks.
Seeing people smile
fighting for commission
Work hours 9 - 5:30. Meeting new individuals daily, contributing to their travel quality by delivering exceptional Travel Expert skills. Working in a fun vibrant and innovative team environment. Making clients travel dreams come true. Fun workplace culture. Always acquiring new skills such as accounting, administration, PR of store, marketing of store. Assistant team leader.
Position advancements and growth in the company.
Unstable income as basic salary is low and commission was not always assured.
I would compile quotes for holidays, keep up to date with countries travel requirements, rules and regulations as well as keep informed of current events worldwide that might affect some tours or travel destinations. Management was adequate and the environment was enthusiastic and competitive. I learned a lot about different countries and cultures, which I really enjoyed cultivating and enjoyed sending people on their "dream" vacations without any hitches.
Working on weekends and the uniform
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This position was office based and focused on sales of airline tickets and package holidays. It was a stressful environment but enjoyable and I learned how to manage my time efficiently and accuracy was a necessity for this position. The hardest part of the job was having to deal with persons travelling because of the death of a loved one. The most enjoyable part of the job was the culture that they embraced.
Culture and People
Very busy and productive work day, meet new people everyday, great customer experience at the top of the list, learn how to sell everyday to different types of people, good all round procedures in place to ensure minimal risk to company and client. Hardest part of the job, long hours, and selling outside of clients intended budget. Good work culture through out company and travel opportunities, most enjoyable part of the job is to be part of creating great holiday experiences and be part of client best memories.
Discounted travel opportunities
long hours and weekends 7 day work weeks
Great company to work for and develop work experience and understand responsibilities and work ethics. Patience are valuable to working with team-mates.
I enjoy most about my job is the culture, the ability to discus anything. The availability of management for discussions and to put forward ideas. Seeing those ideas grow and implemented makes my job worthwhile. Workplace culture is young energetic and fun, recognition given when deserved. I have learnt to step out of my comfort zone and not be afraid speak out about concerns, negotiation and keeping the client happy. Building that relationship is vital to any organisation.
Freedom to work independently.
Not being given the correct tools to be more productive.
I learned new systems and dealing with people and complaints, troubleshooting errors. I learned that there is always a solution to any problem. My co-workers became family and we supported each other in order to get through the day, the hardest part of the job for me was not succeeding saving money for my clients and the most enjoyable was hard work reaps benefits.
I loved Flight Centre, every day was a new experience and learning opportunity. I learned how to manage a business, manage people, taking responsibility, leading by example and mostly how to have fun. Management was supportive, and had an open door policy. Co workers, different personalities, but at the end of the day team work makes a winning shop and business. I loved planning and booking amzing holidays for clients, booking flights and getting the best rates and still make money, that is fun!
very busy day at work, i learnt sales techniques that is proven to work efficiently. had very supportive management. the most enjoyable part of my job was closing a sale and knowing that my client was happy with the product that was offered and sold to him/her.
Flight Centre offers you the opportunity you grow at you own pace. With unlimited earning potential you have the Challenge and opportunity to earn way more then the standard salary within this industry. With a very rich culture you get rewarded for the work you do. Obviously travel is also part of the package. No 2 days are ever the same. Honesty the best company to work for.