Ignition Contact Centre
3,1 out of 5 stars.
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Ignition Contact Centre Employee Reviews

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Location
South Africa47 reviews

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3,0Work-Life Balance

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Good place to work at

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Only 1 day off extra hours and sundays no double pay Good place to work at if u no your jobAlso good incentives if u work well management is good and friendly

Pros

Good incentive

Cons

Extremely long hours
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Productive, challenging, learning curve, great work experience

Good working environment. Employees are well taken care of. I remember year 2015 I was heavily pregnant & lost my mom. I managed to get 1week off to prepare for my mum's funeral & my colleagues even came all the way from Durban to Pietermaritzburg.

Pros

Ince

Cons

Incentives, if met than great rewards were given
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As call center agent our life is our customers life together as one

We always happy to the castomer positive attitude all the time care ,love, as well as working hard & wishing to grow up and be problem solve thank you

Pros

Free time

Cons

More time
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Horrible management and team leaders

They are selfish and treat people with no respect They offer the lowest basic. They make system issues the agents fault. Not somewhere to work if you wanna grow.
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Fun place yet very stressful

Only work at ignition if u are a sales person and can sell a customer something that they cant see . You need to be a calm and tolerant person because when the manager is under pressure the team leader is furious and when the team leader is furious then the sales agent teams to be under serious stress

Pros

Free gifts from Huawei occassionally

Cons

If i dont hit target u staying in after hours
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A very toxic working environment

Just meh. No company culture whatsoever with the worst management you could possibly imagine. Company pays the bare minimum for every position. Would only recommend if one is really desperate for a job.
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Good job

Was a good place to work and earn good commission 💪🏽 Good people working there Good environment aswell to work there Had fun and made a lot of money there
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Not a peoples company

Wont recommend due to incompetent management and the salary treat staff like beggers and hold their jobs over their heads if they disagree. Not a good experience do not value their staff aswell as exploit them
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I'm not sure how to put it

This company has been paying people a basic of R2750 since the early 2000s and never thought of increasing it. Their commissions are not even that high but they expect employees to work extra hours for nothing
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Best company to work in, growth within the company is practised, provide great experience

It was such a great working experience with lots to learn.. You have to outspoken always have answer like more of a quick thinker. The working environnent is good, clean and enjoyable best company ever
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Good company

Its a good company 2 work for only thing working late on a Wednesday, sales was a little stressful but data cleansing was a very nice experience and you worked to get a target and good environment

Pros

Paid on time

Cons

Working late on a Wednesday
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it is a very stressful enviroment that doesnt encourage growth but rhather gossip

ignition had never been a good working space for me. from fellow agents right to calll centre managers nepotism ruled. alot of gossip was encouraged and work was not of main priority
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I wouldn't recommend ignition to anyone

The environment is not that bad its just the management that brings the company name to shame they definitely do not know how to treat their agents with respect they just swer whenever they feel like our opinions do not matter to them at all they can be very racist at times even make us work overtime yet we don't get paid for working overtime I wouldn't recommend a friend nor a family member to work ther
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Worst company to work for, they treat you unfairly

Only one break which is only 30mins, for the whole day and you finish wrk at 6pm,ridiculous in treatment of staff, scream at agents, dnt even pay you for accumulated leave days, even if you apply leave it will be declined. Deduction on salary, You start your job, after training, you have to pay for headset 1st month salary 900, worst management
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Nice place to work for

It's been a nice journey. It's a nice place. Nice people. Good work environment to start work and grow. I love the work atmosphere it's been a good experience working for ignition.
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Productive and fun working place

I love the environment and it is amazing when the team works together in order to achieve a common goal which is our target and to make sure that all our fellow teammates are good in any way possible.
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great environment to work in and fun

fun and exciting and the team leaders are great. also they have very nice incentives and you do get rewarded for the work you put. they have great shifts that may suit your lifestyle.
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I dont like the company

They play with people they only offer other races positions in the company.Its very difficult to make sales because of the previous experience the customers had with them
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Unflexible working conditions

Working hours were sportageous. They only wanted to make money didn't care about their staff. Had to work on weekends even on your day off. Empty promises and no growth within the company.
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horrible

my experience at ignition was a horrible experience and would not advise anyone looking for a job to go looking there. I am a qualified facilitator and have trained in many call centres but they told me I was under qualified for the position where as they have trainers that don't even have the qualification

Pros

free wifi

Cons

long hours, under paid and team leaders that are not qualified
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Production working environment

Ignition is a lovely company to work for good management skills , great working hours very vibrant atmosphere.. However I am chasing money and looking for better income

Pros

Extra lunch breaks commission based

Cons

Looking to grow within the company
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Overall rating

Based on 49 reviews

Ratings by category

3,0 out of 5 stars for Work/Life Balance
2,9 out of 5 stars for Salary/Benefits
2,7 out of 5 stars for Job Security/Advancement
2,9 out of 5 stars for Management
3,0 out of 5 stars for Culture

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