Ignition Contact Centre
3,1 out of 5 stars.
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Ignition Contact Centre Employee Reviews in Durban, KwaZulu-Natal

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Was a good place to work and earn good commission πŸ’ͺ🏽 Good people working there Good environment aswell to work there Had fun and made a lot of money there
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They are selfish and treat people with no respect They offer the lowest basic. They make system issues the agents fault. Not somewhere to work if you wanna grow.
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Great place to work at Had no issues with the staff Very vibrant and upbeat atmosphere. Would recommend young people who is just starting up in life
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This company has been paying people a basic of R2750 since the early 2000s and never thought of increasing it. Their commissions are not even that high but they expect employees to work extra hours for nothing
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It was such a great working experience with lots to learn.. You have to outspoken always have answer like more of a quick thinker. The working environnent is good, clean and enjoyable best company ever
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Its a good company 2 work for only thing working late on a Wednesday, sales was a little stressful but data cleansing was a very nice experience and you worked to get a target and good environment
Pros
Paid on time
Cons
Working late on a Wednesday
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ignition had never been a good working space for me. from fellow agents right to calll centre managers nepotism ruled. alot of gossip was encouraged and work was not of main priority
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Only one break which is only 30mins, for the whole day and you finish wrk at 6pm,ridiculous in treatment of staff, scream at agents, dnt even pay you for accumulated leave days, even if you apply leave it will be declined. Deduction on salary, You start your job, after training, you have to pay for headset 1st month salary 900, worst management
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I love the environment and it is amazing when the team works together in order to achieve a common goal which is our target and to make sure that all our fellow teammates are good in any way possible.
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They play with people they only offer other races positions in the company.Its very difficult to make sales because of the previous experience the customers had with them
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my experience at ignition was a horrible experience and would not advise anyone looking for a job to go looking there. I am a qualified facilitator and have trained in many call centres but they told me I was under qualified for the position where as they have trainers that don't even have the qualification
Pros
free wifi
Cons
long hours, under paid and team leaders that are not qualified
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Ignition is a lovely company to work for good management skills , great working hours very vibrant atmosphere.. However I am chasing money and looking for better income
Pros
Extra lunch breaks commission based
Cons
Looking to grow within the company
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The Environment was a fun one even though some people felt as if it was a lot of pressure, how ever it is workable if you can deal with pressure. And if Ever there are any misunderstandings it was addressed in the proper manner.
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It was a nice place an everyone was nice an Friendly.. U could be yourself.. When it came to sales it was not that easy but customers are friendly..
Pros
Free coffee
Cons
Long shift
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Do not go to ignition if you have experience, that place is like a leech they just suck the life out of you. The people are nice, the team leaders not so nice.
Pros
Pros: free coffee
Cons
Cons : basic salary is nonsense, management does not care about their staff at all.
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It is very fun yet demanding at the same time. with that being said I also believe if one is focused and determined nothing is impossible. Very vibrant working environment and is actually good if one is strong individual emotionally especially as the targets can get to one at times.
Pros
lots of breaks
Cons
Policies
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Ignition is a fun place to work at because of the people you work around. Sales employees are usually hyper and sales driven so there is never a dull moment and salary is great and the incentives too.
Pros
Incentives
Cons
Long hours
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A very intense work environment. Team leaders and campaign managers constantly on your case. Its fun when you are on target but miserable when you are not.
Pros
Incentives
Cons
Long Hours
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Just that when people are employed they know what needs to be done do not bring people down and put them under manager should learn to deal with employees better and learn to understand everyone is different
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Ignition Contact Centre serves as a fun to be work place,whereby management encourages, motivates and rewards exceptional work ethic. They believe in rewarding good work results from employees and offer incentives for outstanding achievements. I enjoyed being a part of their dynamic team.
Pros
Incentives
Cons
Working weekends
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communication skills Good presentation Team player with initiative Computer literate Best suited to a friendly, customer focused organized can work accurately and able to handle pressure
Pros
Good behaviour
Cons
None
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