Ignition Contact Centre
3,1 out of 5 stars.
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Ignition Contact Centre Employee Reviews for Sales Representative

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Only 1 day off extra hours and sundays no double pay Good place to work at if u no your jobAlso good incentives if u work well management is good and friendly
Pros
Good incentive
Cons
Extremely long hours
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They are selfish and treat people with no respect They offer the lowest basic. They make system issues the agents fault. Not somewhere to work if you wanna grow.
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Only work at ignition if u are a sales person and can sell a customer something that they cant see . You need to be a calm and tolerant person because when the manager is under pressure the team leader is furious and when the team leader is furious then the sales agent teams to be under serious stress
Pros
Free gifts from Huawei occassionally
Cons
If i dont hit target u staying in after hours
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This company has been paying people a basic of R2750 since the early 2000s and never thought of increasing it. Their commissions are not even that high but they expect employees to work extra hours for nothing
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It was such a great working experience with lots to learn.. You have to outspoken always have answer like more of a quick thinker. The working environnent is good, clean and enjoyable best company ever
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ignition had never been a good working space for me. from fellow agents right to calll centre managers nepotism ruled. alot of gossip was encouraged and work was not of main priority
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The environment is not that bad its just the management that brings the company name to shame they definitely do not know how to treat their agents with respect they just swer whenever they feel like our opinions do not matter to them at all they can be very racist at times even make us work overtime yet we don't get paid for working overtime I wouldn't recommend a friend nor a family member to work ther
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I love the environment and it is amazing when the team works together in order to achieve a common goal which is our target and to make sure that all our fellow teammates are good in any way possible.
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They play with people they only offer other races positions in the company.Its very difficult to make sales because of the previous experience the customers had with them
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Working hours were sportageous. They only wanted to make money didn't care about their staff. Had to work on weekends even on your day off. Empty promises and no growth within the company.
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There's place to grow in the company but the management is just terrible..the hours are ridiculous and always changing and the CMs seem to take their position to their head and don't approach agents in a professional and well spoken manner.. There's a lot of screaming and a lot of moments were you are embarrassed in front of everyone for not being on target..
Pros
Good incentives and salary
Cons
Long hours and poor management
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It was a nice place an everyone was nice an Friendly.. U could be yourself.. When it came to sales it was not that easy but customers are friendly..
Pros
Free coffee
Cons
Long shift
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It is very fun yet demanding at the same time. with that being said I also believe if one is focused and determined nothing is impossible. Very vibrant working environment and is actually good if one is strong individual emotionally especially as the targets can get to one at times.
Pros
lots of breaks
Cons
Policies
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A very intense work environment. Team leaders and campaign managers constantly on your case. Its fun when you are on target but miserable when you are not.
Pros
Incentives
Cons
Long Hours
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communication skills Good presentation Team player with initiative Computer literate Best suited to a friendly, customer focused organized can work accurately and able to handle pressure
Pros
Good behaviour
Cons
None
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It is a good company there are many incentives available to agent it has a good working environment there is always new programmes introduced. The hours are flexible.
Pros
Lunches are given as incentives
Cons
Weekend is a waste of time
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I learned a lot since it was mt first outbound call centre.They trainined in lot of skills as communication,customer service and also problem solving.
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It is a well constituted environment to work in also the environment is fun and exciting which helps the day go by and makes it good to come to work,pressure is very high for sales but they don't abuse you in anyway.
Pros
Incentives
Cons
Work hours
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Fun to work in sales campaigns are the best at ignition I enjoyed it there ... If the salary was better if go back any time. The people you meet there make u emit work . It's just the marathon days that killed the vibe Cz
Pros
Targets
Cons
Marathon days
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Sales driven environment with constant change however good salary rewards to money driven agents. Also theres comfortable working hours however can be long
Pros
nil
Cons
long hours
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