Ignition Contact Centre
3,1 out of 5 stars.
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Ignition Contact Centre Work-Life Balance reviews

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Good place to work at

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Only 1 day off extra hours and sundays no double pay Good place to work at if u no your jobAlso good incentives if u work well management is good and friendly

Pros

Good incentive

Cons

Extremely long hours
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Best company to work in, growth within the company is practised, provide great experience

It was such a great working experience with lots to learn.. You have to outspoken always have answer like more of a quick thinker. The working environnent is good, clean and enjoyable best company ever
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Good company

Its a good company 2 work for only thing working late on a Wednesday, sales was a little stressful but data cleansing was a very nice experience and you worked to get a target and good environment

Pros

Paid on time

Cons

Working late on a Wednesday
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I wouldn't recommend ignition to anyone

The environment is not that bad its just the management that brings the company name to shame they definitely do not know how to treat their agents with respect they just swer whenever they feel like our opinions do not matter to them at all they can be very racist at times even make us work overtime yet we don't get paid for working overtime I wouldn't recommend a friend nor a family member to work ther
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Worst company to work for, they treat you unfairly

Only one break which is only 30mins, for the whole day and you finish wrk at 6pm,ridiculous in treatment of staff, scream at agents, dnt even pay you for accumulated leave days, even if you apply leave it will be declined. Deduction on salary, You start your job, after training, you have to pay for headset 1st month salary 900, worst management
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I dont like the company

They play with people they only offer other races positions in the company.Its very difficult to make sales because of the previous experience the customers had with them
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Unflexible working conditions

Working hours were sportageous. They only wanted to make money didn't care about their staff. Had to work on weekends even on your day off. Empty promises and no growth within the company.
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horrible

my experience at ignition was a horrible experience and would not advise anyone looking for a job to go looking there. I am a qualified facilitator and have trained in many call centres but they told me I was under qualified for the position where as they have trainers that don't even have the qualification

Pros

free wifi

Cons

long hours, under paid and team leaders that are not qualified
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Not a fun working environment

There's place to grow in the company but the management is just terrible..the hours are ridiculous and always changing and the CMs seem to take their position to their head and don't approach agents in a professional and well spoken manner.. There's a lot of screaming and a lot of moments were you are embarrassed in front of everyone for not being on target..

Pros

Good incentives and salary

Cons

Long hours and poor management
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Great Salary

Ignition is a fun place to work at because of the people you work around. Sales employees are usually hyper and sales driven so there is never a dull moment and salary is great and the incentives too.

Pros

Incentives

Cons

Long hours
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Intense

A very intense work environment. Team leaders and campaign managers constantly on your case. Its fun when you are on target but miserable when you are not.

Pros

Incentives

Cons

Long Hours
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Good work place

Just that when people are employed they know what needs to be done do not bring people down and put them under manager should learn to deal with employees better and learn to understand everyone is different
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Productive and fun

IGNITION is the best companie i ever worked in it's fun and you make a lot of money it's very big as well and you can move forward from post to a better position i was a team leader before i left

Pros

Incentive tv.phone.voucher for movies.boat trips. Holidays

Cons

9:30 to 5pm
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Productive and Target Driven

A typical day at a contact centre would be to ensure that my team is striving to meet their daily target set out to them. Assisting them when they are experiencing triouble's eg: System Problems. During my time at the company i have met and worked with a lot of people with different personalities learning from others as well on how to effectively work together with my team and collegues on meeting targets that have been set out by management for the month. Management works in a very fair manner ensuring that all levels of management is treated fairly and disciplined accordingly when needed. The hardest part of my job is having to let a member of team go or see them leave especially after watching them develop and grow. The best and most enjoyable part of my job is the excitement and dedication that i see in my team as we strive as a unit to reach our goals as well as seeing each one of them prosper in life as they reach their personal goals.

Pros

Free Lunch Leaving work early

Cons

Long Hours
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fun and more experience at the same time just less salary

The working environment is good, too much pressure though but all in all with as little time i spent with the ignition family i learnt a lot in terms of customer service n call center management even though the basic salary couldn't meet my needs

Pros

not working on weekends

Cons

long hours
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car trackers

Selling tracker Telinhg people how it wil help dem if they put this in their cars That they can even find da car although it under ground Cause it an visible tracker

Pros

nothing

Cons

long hours
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Fun place

Fun to work in sales campaigns are the best at ignition I enjoyed it there ... If the salary was better if go back any time. The people you meet there make u emit work . It's just the marathon days that killed the vibe Cz

Pros

Targets

Cons

Marathon days
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productive

Sales driven environment with constant change however good salary rewards to money driven agents. Also theres comfortable working hours however can be long

Pros

nil

Cons

long hours
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Great work atmosphere

My first day at ignition was so hard,had no idea how to manage myself.I learnt that hardwork does pay off.The management team were at times hectic but were all in all good at what they do.The vibe at work was amazing and tghe beautiful,young,vibrant co-wokers made it a perfection.I enjoyed the incentive programs alot.The hardest part is the marathon shifts.

Pros

Commision structures

Cons

Marathon shifts
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