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Imperial Group Pty Ltd
3,9 out of 5 stars.
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Imperial Group Pty Ltd Employee Reviews in Kempton Park, Gauteng

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Kempton Park, Gauteng9 reviews

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3,6Work-Life Balance

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Great dealership, low income

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It was a fun and great dealership, Comission was not the best . Also a lot of tax deductions . Saying that the benefits like pension or provident fund was also not the best. I did not see growth on my pension fund

Pros

Company cars

Cons

Deductions of salary
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wild and friendly

i enjoy working here ,the staff,customers and management perfect. but no money. the growth is there the challenge and everything but no money. pressure for sure but no money

Pros

everything good

Cons

no money they don't want to pay
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experiantial place

-Removing and replacing suspension components such as tie rod ends, ball joints, shocks and springs, car service and repairs -I have managed to learn to work fast effective and professionally -we worked in a team and I can also work independently -having to fail to deliver to the client because the pricing was too much I wanted to do as many cars as I wanted -I love the smell of the oil, happy customers faces after repairs of their cars and having to negotiating discount for the clients so we can get more work

Pros

party after good sales

Cons

long hours aqnd weekends
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The best place to work for with friendly staff members.

I have enjoyed working at Imperial Ford Kempton park as a sales executing and also second in charge to my used car manager. All the staff members we very helpful. Being in the sales environment it is very challenging as I had to actively attract clients through the social media, advertise cars on the website, assist my manager with her duties. The hardest part is if we don't have stock or leads to work on and the enjoyable part is seeing the joy that you bring to clients by selling them good cars and making sure I give them the best service possible. I had a lot of references through that.

Pros

having braai on fridays

Cons

working weekends and long hours
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Constant challenge

Every day at is a new day, we face constant challenges, not one day is the same. I have learnt how to think on my toes and how to handle tight situations with customers. I have learnt how to listen to understand and not just to respond. The hardest part of my job is to make every single customer happy. The easiest part of my job is to make most of my customers happy.

Pros

Company car, Incentive

Cons

Long hours, Overtime
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Hands on Business

Took over the business during a very tough time and made improvements within the structure of the business and grew the new vehicle department with 200% in the first 3 months.

Pros

Small enough to touch all aspects of the business

Cons

Location
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Professional and Fun

My experience with Imperial Kempton Park was something else. I definitely learnt to think quick always have a plan B. The motor industry is never the same on a daily basis, there is constant change and you as individual have to adapt to that, it was real!

Pros

Amazing incentives

Cons

strange hours and no stopping culture
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productive and fun workplace

To carry out work on same day. Learn everyday new things never to old to learn Management need to understand problems when enquire Culture need to work as team and not try to be back stabbing To keep everyone happy To help people and to see happiness and smiles

Pros

Company Vehicle and fuel
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Productive & comfortable/fun workplace

Main priority – giving Technicians authority for repairs a.s.a.p. so they can carry on with repairsAuthorities1.Discuss problem with Technician to ascertain fault, cause, remedy2.Inspect vehicles where necessary3.Make sure I have service history & any other relevant paperwork4.Authorize repair, sending PAR first as & when necessary5.Order parts where it is a big job mainly e.g. engines, gearboxes etc.,6.Where Customer’s have to pay a percentage, work out percentage they must pay for S.A.This is done throughout the dayClaims1.Send claims that have been put through to me2.Check on claims waiting for approval including goodwill’s which some times only get authorized much later3.Invoice claims sentGeneral1.Split claims & file all paper work on job card irrelevant to claim in filing cabinets2.Check claims, e.g signatures, clocking etc & fix before filing, making sure all relevant paperwork attached & correct3.Inspect vehicles with possible warranty repairs where necessary4.Liaise with Ford/CWA on problem vehicles/claims5.Discuss problem vehicles/claims with Formen6.Phone for prices for outwork where necessary7.Organize vehicles to go for quotes for outwork8.Check WIP & go to S.A’S to see why I haven’t got the claims through9.Check claim status @ Ford & rectify any problems10.Sort out problems with parts on part no’s, prices etcLearn new things on daily basis.Get along with management - can speak what is on your mind, if you have any problems.Hardest part of my job - not sure?What I enjoy about my job - getting the authority on time, getting my work done, - 
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Overall rating

3,9

Based on 64 reviews
5
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Ratings by category

3,6Work/Life Balance
3,4Salary/Benefits
3,4Job Security/Advancement
3,4Management
3,7Culture
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