Innovation Group PLC Employee Reviews for Customer Consultant
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Customer Consultant1 review
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South Africa1 review
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fun workplace friendly environment but change is needed
Customer Care Consultant (Current Employee) - Randburg, Gauteng - 20 October 2016
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The most useful review selected by Indeedworking for innovation is a great experience,in terms of meeting different people daily.its a huge company that administer policies for different companies,so i have learned to deal with different personalities through the company.my managers have good personalities always willing to go an extra mile and always remanding us that as customer care consultants we are a teem.
However working at the call center is a challenge,every minute counts,no holiday only 30 minutes of lunch break. dealing with different attitudes from customers daily.pile of admin work.
The best that i have learned is to multitask, to be patient with customers,willing to go an extra mile and offering further assistance.improvement on typing skills and communication skills
Pros
free tea and coffee
Cons
time management
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3,5 out of 5 stars for Work/Life Balance
3,0 out of 5 stars for Salary/Benefits
3,3 out of 5 stars for Job Security/Advancement
3,2 out of 5 stars for Management
3,2 out of 5 stars for Culture
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