International SOS
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International SOS Employee Reviews for Customer Service Representative

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Overall I enjoyed my time with the company and learned a lot. The worst part of the job was management's cruelty towards employees. When escalating a request it is to gain information and insight, not to be dismissed as though we're low life, illiterate scum. Management is easy to take their personal issues out on employees. I've never seen so many colleagues been made cry before and worse still is that you're expected to carry on as if nothing's happened right after you've had your dignity torn to shreds by your medical and operational management team.
Pros
Subsidized lunch
Cons
Management's attitude towards employees, down talking undermining attitudes
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The culture in ISOS is different from most companies I have worked with. The management is difficult. You need to have a thick skin when working for ISOS.
Pros
n/a
Cons
n/A
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Dealing with clients daily is dealing with all types of human interactions. Some Good, some Bad and some Ugly. The best part about the Job is the people you work with.
Pros
free lunch
Cons
Patients dying
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  1. Customer Service Representative