KFC
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KFC Employee Reviews for Shift Manager

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Job Title
Shift Manager44 reviews
Location
South Africa44 reviews

Ratings by category

3,4Work-Life Balance

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Found 44 reviews matching the searchSee all 30 693 reviews

A great place for learning and experience for all, beginners and the experienced.

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It is a great place, especially for those who are eager to learn and develop a great experience regardless of their levels of education and achieve more.

Pros

Free staff meals, a range to choose from, twister(wrap), burger or pap, gravy and chicken with a drink of your choice!!

Cons

10 hours a day, 9. working, and 1 hour lunch. Reasonable overtime and Sunday pay.
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Like working at kfc becouz of the experience and working all out

Working for kfc will be be the most thing i've being wanting because of the experience and knowledge working with the customer service and understanding the procedure of how to solve the problem as the team member with out calling the manager on duty but if i see if the customers is difficult thats where by i can call the manager on duty

Pros

It e0 min lunch

Cons

It depends on the CPLH of the store
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Yes we do have that moment of doing fun things I can say do extra mile

It was being so nice to work there everybody respect each other's and do their job accordingly,no nepotism in that company I am strongly can recommend for any who's looking forward to work at KFC

Pros

Yes

Cons

Normal hours
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This is based on an individual franchise,there are exceptional KFC companies out there

My work experience basically came down to the culture that was passed down from year to year.However the culture formulated in shops were not of best practices.Employees were deemed replaceable the moment they were done with their training and reduced to low level scum culture by their RGMs.most were unhappy and the staff turnover rate was starting to show so much that Yums eyebrows were raised.

Pros

One of the best Restaurants you could learn from

Cons

Working hours do not reflect benefits
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Good working working experience

I've learnt how it takes takes tacked for customer service. The importance of team building. The importance of work ethics. The importance of understanding verbal and written instructions.
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Teamwork and fast paced place

Health and safety always comes first and hygiene is important and also customers comes first it was fun and nice working there but I left bcs of the hours they ddnt give me enough time
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Hospitality at heart and team work

KFC is a very nice place to work at and it has a lot of opportunity for people who wants to grow within the company, the environment is always friendly and you get to interact with different races and cultures. It is ideal for people who wants to be in the hospitality industry and like working with customers and around a team.
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Never be afraid of hard working and following orders

I learnt a lot. How to interect with different races and cultures. How to be a team player also as a leader. How to inspect and ensure quality food and good customer service
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Review

Was a good experience. A very fast paced work place with speed service on timer need to work hard as everyone is an all rounder. Great for go getters to build career as head office stores have opportunities to train n develop their team members
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Requires a lot of energy but if you a smart individual you will survive.

Always be on toes, know what's happening in front of you and against your back, not an environment to be relaxed and casual. Well run organization for someone who is looking for growth however you need to know how to balance your social life and work

Pros

Good support structure

Cons

Exhausting and strainous hours
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Working with accuraxy

Always hectic,customer service and company procedures,hardworking and efficiency,working everything with a limited time and following procedures all the time when preparing meals, extended time for couching and support,treating customers and workers with respect

Pros

Free lunch

Cons

Non lunches, eating when its not busy
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Productive

At KFC I'm learn to talk to the customers and make them feel at home every time.I've learn to control my temper.I thank them for that cos now I know lots of this like computer and how to control my colleagues

Pros

Don't understand

Cons

Long hours
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netral

nice place to work and develop at the same time and meet all new challenges, where you meet different people with different culture, getting chance of exploring my customer service knowledge.
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great

super fantastic management enjoyable LEARNING AREA flexible shift work typical place to work lots of experience great staff great customers long hours

Pros

free KFC

Cons

Long hours
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Okay

Was fun, not anymore. Could be better,you create your own fun. lots of customer complaints of which none is believed to be the customers fault. no reviews no appraisal

Pros

Free lunch

Cons

Long hours
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Fun

Having to deal with difficult customers at times due to waiting time on the Product. I have learned how to handle customer complaints and having a great management.

Pros

Free Food
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Hot n fresh and lot of fun

They little bit discriminating, if I don't know how they operate ,they'll make you feel that you only came there by agency. Especial welkom game centre

Pros

Free lunch

Cons

Hours normal
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productive and hard to bear

a day starts at 7:00 in the morning. i get in early in order to get this in place earlier. i learn that punctuality is an important component in the workplace. management is good. cooking the chicken is he hardest of it all. when we pass supervision under management supervisors, that is the enjoyable part of the job.

Pros

Manage pressure

Cons

less income
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Productive,fun place to work for

What I like about KFC is speed of services,product quality,friendly staff.customers havebeen treated with respect,team members do clean as u go,they extra mile to assist the customer

Pros

free lunch

Cons

long hours
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I woud say working at kfc is fun

I find it exciting to work at kfc because i get to meet customers daily. I like to interact with customets. I make sure every customer that leaves my store is happy. I make sure my team is always ready to serve customers with an excelent servive. Every place has its own challenges but working under preassure is not a problem because i was trained to handle preasure
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Productive place

You are free when you at work, do things at your own pace as long as at the end of the day you achieve all your targets. The pressure that comes with job is interesting cause it helps one to be focused. No one is forced for the development part, it takes focus, determination and knowing what you want in life to keep going. Its a fun place to be at, sometimes!

Pros

Recognition now and then

Cons

Very long hours
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Overall rating

Based on 30 693 reviews

Ratings by category

3,4 out of 5 stars for Work/Life Balance
2,9 out of 5 stars for Salary/Benefits
3,2 out of 5 stars for Job Security/Advancement
3,3 out of 5 stars for Management
3,4 out of 5 stars for Culture
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