Maersk Management reviews
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Work on the Maersk system to track containers and produce reports of where they are and which are due for repairs and which are ready for allocation. Setting the depot where the containers can be stored. Manage 3 other staff members. Client Liaison. Management meetings. Travel for training purposes. Submission of reports to international offices all around the world.
Medical, pension, paid leave, international travel
short breaks, very hectic schedules, lots of pressure
Started out in 2008, great company culture. Great work ethic. Company work ethic now being dragged down by the use of cheap labour and using underskilled staff from poorly trained backgrounds.
Poor work ethic, too much incompetent staff
Highly Intelligent Management team and colleagues. Good Team Spirit. 3 key words i can say about Maersk, Good Focus, team work and simplicity of all processes, making its services user friendly and leading to high rate of customer satisfaction.
As a key customer account holder you are expected to provide a world class service to the customer at all times. one's input or suggestion as to how to improve the service was always welcomed. Maersk opened my eyes as to what customer service should be. my immediate managers were very knowledgeable and invested a lot in the individual's growth. I received the most on the job training and external training. The hardest part of the job was their bureaucratic nature when it comes to accessing the global contract accounts often the system will reflect incorrect rate that one battled to be amended on time which delayed the issuing of accurate invoices. The salary/benefit were market related. the most enjoyable part of the job was liaising /calling on customers. There was a fair balance of work/life balance.
team buildings, birthdays, free lunches and of course butter cookies. hard work was always rewarded by higher management.
new rates not made available on time, or incorrectly captured on system, impacting negatively of the quality of invoices.
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