I was a customer service consultant and an office administrator. I dealt with incoming calls, responding to emails and administration. Normal day at work will be to distribute daily orders to my team, check on all urgent matters, plan my day according to my diary. Calculate, balance and printing of invoices, checking on stock available before making necessary bookings out, tracking and tracing of deliveries with couriers. The workplace was very busy thus allowing minimal interactions with other staff members, the enjoyable part of my journey there was during book reviews and author visits.The hardest part was not meeting your deadlines thus creating work to carry over. My experience there taught me to work in a fast paced environment, pay attention to detail and to do it right the first time.
The interactions with the authors involved
The area location of the company