Merchants
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Merchants Employee Reviews for Customer Care Specialist

Job Title
Customer Care Specialist3 reviews
Location
South Africa3 reviews
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Found 3 reviews matching the search
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4,0
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Found the 30 minute Lunch way too short. Learned how to troubleshoot and how to keep customer happy at all times. Management was strict and did what needed to be done. Nice and vibrant workplace. Hardest part of the job was to call through to other departments and wait up to 30min to get through. I enjoyed the free cereal, coffee, tea, hot chocolate, fruit, juice and ice-cream.
Pros
Free cereal, coffee, tea, hot chocolate, juice, fruit and ice-cream.
Cons
Normal 8 working hours
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5,0
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it was a fun working place,you feel at home even if you at work people are friendly we worked as a team from staff to management they use to give use incertive if we've done well as a motivation
Pros
free wi-fi
Cons
long hours
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5,0
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I was answering incoming calls, assisting the customers. I was providing exceptional service to our customers and it was fun to work under Vodacom as an agent.
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