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MSD Employee Reviews

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South Africa15 reviews
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4,0
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I worked for them for 3 years and was not given a permanent post so I felt like I was been used in a way but they gave me work experience. I feel like they should be fair to all employees.
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5,0
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It was a fixed term contract and finance moving to Prague there were no chances of perm position.
Working environment was good and management was listening to every staff and taking action
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4,0
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Good company to work for
Well balanced

Tranquility

Team work

Motivating, and challenging for the brain stimulated tasks, and enjoyed doing presentations
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3,0
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Things happen quickly at MSD.
MSD is very set in their ways, and company culture is set at a specific level.

Product management is taken very seriously.

Sales conferences happen often and tradition is taken seriously.

MSD has a strong brand equity and pharmaceuticals are of high value.
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5,0
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Productive Extensive training support. lots of staff development.team work is vital no working in silos. It would be nice to be more digital than manual .I think we should print less papers and use sytems to do the job. Innovation won't hurt. loyalty is rewarded at MSD they have a good retention system .current staff average stay is 15 years plus .I feel that hey should recruit new talent with new ideas and innovative ideas.currently there is lot of resistance to change. I think its fear of the unknown. Experience is the best teacher but then again need ideas should be welcomed.
Pros
Shares schemes.
Cons
Long hours. short staffed
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4,0
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MSD is a great company to work for with brilliant opportunities to allow their employees to progress with regards to careers. Managers I reported to were very encouraging and had my interests of progressing in life.
Pros
Better Remuneration
Cons
Limited opportunities based on location of employees
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5,0
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An incredible company to learn the correct way to do things.At the time we were boycotted by the rest of the world so the company was run locally for a while and did extremely well under the circumstances.
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4,0
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MSD is a global Innovator company with a lot of opportunities to grow ones career. The company is great to work for and they really look after their employees.
Pros
A lot of growth
Cons
Not enough staff
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5,0
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MSD is a great, diverse company to work for with ample opportunities.
Depending on what department you work in, work-life balance was great.
Pros
Excellent business structure
Cons
Long hours
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3,0
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Just an ordinary job we took our job seriously but then based on the our management things never go accordingly fine, well as for my co-workers we loved our job
Pros
Production
Cons
long hours
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4,0
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Benefits and employment policies are standard - the organisation are ethical and follow required government and medical regulations.
Pros
One can excel here when matched with the right leader\manager
Cons
One can go nowhere fast if matched with a poor manager\leader
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5,0
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• First and second line support
• Monitoring the helpdesk mailbox

• Logging of calls, assigning them to other technicians & follow-up with all users after every fault reported on Remedy

• Provide remote assistance to end-users

• Hardware and software problem diagnosis

• Daily updating and monitoring of incidents till resolution

• Resetting passwords and unlocking users accounts on Active Roles Server

• Setting up new desktops and laptops and configuring them to end users

• Troubleshooting hardware and software peripherals

• LAN, Wireless network and E-Mail support

• Upgrade and repair outdated or broken ICT equipments and updating Antivirus and threats

• Remote Desktop support, network and local printers support

Keep resolutions of jobs in a readable format

• Continuous updating of the telephone extension list

Continuous updating of the Active directory as and when information changes

First line telephonic support for call resolutions

• Manage assets and inform the asset manager of any changes for the asset register

• Manage the PABX (telephonic system)

• Manage Helpdesk mailbox

• Managing users accounts on the AS400

• Installing the Lotus Notes and resetting passwords

• Setup the 3G cards, ISDN, Analogues to the users and train them on how to dial up

• Enroll user's fingerprints using the IDU system, allocating them to the specific locations

• Patch the numbers in to the telephone patch cabinet and ensure they are working

• Install local and network printers

• Help the users remotely using the Net meeting support and telephonically

• TMS Backup
 - more...
Pros
Team Buildings
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5,0
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I managed my own territory and identified who the key opinion leaders were in order to effectively grow the allergy portfolio.
Management were extremely nice to work with and we all were effective as a team.
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5,0
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* Typical day at work was busy all the time. from a certain time to another was cruch time to ensure all orders were done and ready to be packed. Inbetween that would consist of queries and customer feedback and so forth.
* I learnt a great deal on the Animal Health side of things and how to multi-task on a lot of things

* Management was extremely helpful and was always willing to help

* Co-Workers were always there and jump when ever i needed help

* Hardest part of the job was personality clashes with some people

* Most enjoyable part of the job was the customers and the reps
Pros
Company has amazing benefits (Medical Aid, Pension etc)
Cons
Wanting to go further and not being able to
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3,0
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Theres lots of driving involved and can be hectic at times.
I learned to be more patient and super proactive.

Management is very supportive and understanding especially when it comes to personal issues etc.

We work independently in the field but we do communicate effectively and support each other.

The hardest part is when one has to work overtime unprepared.

The most enjoyable part of the job is seeing people learning and applying what they learned effectively. and attending seminers for professional growth.
Pros
company pays for all travelling involved i.e. petrol and e-tolls
Cons
working 25 hours per week
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