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MTN Employee Reviews

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Location
South Africa320 reviews
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5,0
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Also try to keep the experience staff give them good benefits of the company at all times, it's a good company to work for cos Mtn is a big brand through out the world.
Pros
Staff must be more priorities at all and good packages at all levels
Cons
Treat works same to all level in a Centre and store and offices
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3,0
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friendly environment with lots of opportunity's to grow within the company

i was fortunate to work with great team member always willing to assist ..
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3,0
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Fast-paced,
Can-do attitude

Innovation

Work takes over your whole life

You can learn a lot in a day

No sleep

24/hr working life

Salary does not come close to matching scope off work

Great benefits
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5,0
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Top Management (Group executives) does their best to motivate & unite employees.
Great CEO, Mr Shuter

MTNers are friendly & cooperative

Low level managers are technical experts so, need more training on 'People management'.

Pay & benefits are quite good

Career growth only open to a few
Pros
Canteen subsidy, Employee Bursary, Free data & Airtime, Staff discounts of Devices, travel opportunities to other Africa countries, great social events
Cons
No promotions
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4,0
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Good
Friendly

No growth though

Good culture

Management needs to have an open door policy

Payment was bad for the work load

Favoritism must be stopped completely
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3,0
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It was owned by a Franchise which husband and wife were very cruel.
But my job was simply and clients were easy to work with no hassles.

Targets were not bad.
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5,0
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Working for Mtn is a great privilege
You get your unhappy clients but we there to help out and brighten their day

But in general I love working for Mtn cause staff and client put a smile on my face every day
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4,0
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Call Centre is not for faint-hearted people. Very unpredictable environment with unpredictable customers and network. Had its challenges but was fun to work in there
Pros
Free airtime and coffee and lots of cultural diversity
Cons
Odd shifts when staying far with no own transport
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4,0
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It was a fun place, it was not far from home so I did not have to spend a lot of time travelling, traffic was not bad too. I learnt a lot during my stay and I loved it. I like that we were able to work from home.
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2,0
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Sometimes people are not interested in what im selling.
It is sometimes hard to get customers.

Have to be able to talk to people patiently.

Work hard so i can get paid well.
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3,0
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It was a good company to work for,I learnt a lot and grew my skills,I got to challenge myself .I learnt a lot about being a sales consultant and understand how the sales environment work
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4,0
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MTN has made life a life changing experience, the fact that I could learn not only from the company itself but the staff I met along the way has become like family, always willing to help you learn more especially the ones that's been with Mtn for years, there's been disagreements but which work environment doesn't have it's was all about learning to cope under pressure.
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5,0
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Hi
I was sales consultant for over 8years and good with people and now how to handle the query and fast service and good communication skills and always put clients need first.
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5,0
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Salary was a challenge plus you have to work weekends and holidays. That was a challenge and there was no growth in that particular position. I love to grow within the company or start something new that is brain challenging.
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3,0
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stressful environment, target based, good management and supervisors, understanding culture. they attempt to assist as best they can, very helpful in the work context
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1,0
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• Capturing of Billing Queries
• Activation on contract Simcards

• Processing of contract upgrades

• Processing of contract and Prepaid Sim swaps


Amount of work is minimal. When you have a family emergency, you are not allowed to leave. Managers not fully competent.
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3,0
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This was a campaign at Webhelp when MTN was striking back at the time, it was a very nice place to work at , even though they would change our shifts from shifts to normal working hours.
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4,0
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Working at Mtn tout me to work independently and in a team. And the hardest part of the job was to learn how to handle those difficulties customers. And what I did enjoy the most was to be able to solve customer problems.
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4,0
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Good company to develop and learn new stuff.
Good employee benefits, development, and continuous learning.

New technology exposure

Big projects involvement
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4,0
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I love to work on clean place. Make sure my customer are happy and I love to work as team as lean new skills and techniques on how to deal with other problems .
I am innovative and creative ,hard worker and have good work exprience.
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4,0
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meeting people i learnt that the customer matters no matter how silly could sound their query. Superb management with a strong working culture . Talking all day could be hard but human behavior is interesting i enjoy observing it all the time
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