MultiChoice Pay & Benefits reviews
South Africa426 reviews
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I enjoyed being a DMC, despite the hours were too long, stressful at times because of dealing with a diverse clientele. I love working with people and I learnt to be more patient and also enjoyed team buildings.Change call center policies..at least better compensation because reps are the face of the whole company!Be hands-on and listen to especially call center employee needs
Diverse culture and relaxed work place
long hours unfair promotion procedures--favouritism
8hrs shift working with Irate customer ,MAking sure that customer queries are resolved in good time and sending reports to management and and upskilling people that didn't not have too much knowledge with the product
Free lunch and teambuildings
Im looking for new challanges as ive got my Electrical Deploma because at Multichouce we not working according quiligicayion in our department what ever quilification is bonusses.
Not getting free lunch
When you on standy and the working for that day could finished then work up until is done
I absolutely loved working for multichoice.. The environment was fun the training was so good n affective I was so confident wen I started on the floor.. The managers were so helpful and I appreciate meeting new customers evry day and also building relationships with regular customers.. I really enjoyed the option to work over time to make more money and improve stats
Good work environment
Salary could be better
Learned a lot about self and how much I wanted to grow and be better at every role that I was tasked with Call Centre Agent, Quality Management Agent.
Don’t have much to say. Company good. Management is something else. Benefits are good as long as you perform. You get what you work for and nothing more.
No development in the Call Centre
Multichoice takes care of their employees and has great benefits. Working for Multichoice was the best thing ever, management, staff and even the the general workers we had a very good working relationship.
I work in the general entertainment division. People are highly motivated and care about the content they generate and disseminate . The industry in cut throat, but employees are motivated to ensure we remain the top content producers on the continent.
great benefits and challenging dynamic work
Multichoice was an excellent company to work for, excellent training was provided and they really believed in educating their staff further. We really worked in a fun environment, it was exciting to work there and I made lots of friends. The benefits were great, excellent medical aid and pension fund. We could also work flexible hours. Great opportunities for growth was given, and really great experience and skills. (I still miss those days :)
Working at MultiChoice had its pros and cons. The department I worked in was flexible so I had the luxury of choosing my own shifts, the salary was not good and there weren't any growth opportunities. With the amazing benefits it is a great company to retire at if you are happy with staying stagnant or willing to fight for years to get a better position and salary