Great company with amazing management and a chance to grow . Amazing management with career advancement opportunities. The salary is also great and people’s mental health is looked after.

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Good company, Bad management

Financial Advisor (Current Employee) - Randburg, Gauteng - 25 January 2022

It's really a good company to work for only if management can have the same values as the company. Bad management style leading to high staff turnover

Pros

Lots of benefits, discounts, canteen

Cons

Employees taken for a ride by managers with no consequences

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It a fun working environment

Call Centre Agent (Former Employee) - Randburg - 20 January 2022

I loved working at multichoice , the management was helpful and also the salary was good and we also had qork functions and free lunches and also incentives

Pros

Luch

Cons

None

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travel to diferrent countries to do work and training

Engineer (Former Employee) - randburg - 29 December 2021

its a very vibrant environment as we get to intact with different clients on a daily basis, I have learned a lot from the company and I strive on client satisfaction. I feel as though management need to go for training as to how to interact with employees. the most enjoyable part of my job is working as a team with fellow colleagues,

Pros

salary

Cons

using other people to advance

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Productive work place

Customer Service Consultant (Former Employee) - Randburg, Gauteng - 13 September 2021

The company is great they just undermined customer service consultants and it was hard for a person to grow in the company. I learned that you always have to cover your back and read what you sign.

Pros

Free lunch and lots of competition

Cons

The salary didn't match the job I did

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Nothing is exciting

Call Centre Agent (Current Employee) - 63 warraker, Newton park, PE, Eastern cape - 5 July 2021

MultiChoice choice should Give us leave at anytime that we want and they should raise our salary. When you get the bonus you should not even have short hours, but everyday we coming to work but when we see the pay slips we have short hours, they give us leaves on December because we families to prepare of. And we want our salary in full no excuses. And we want 2 off days a week.

Pros

Salary

Cons

Short hours

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It was fun working at Multichoice, I miss the choir

Customer Service Representative (Former Employee) - Randburg, Gauteng - 20 May 2021

It was nice working at Multichoice with relaxed environment and support from Management interns of helping one to growth within the business and meeting company's objectives. I would love to work for that company again.

Pros

Free lunches when targets are reached

Cons

Normal 8 hours with good rate on overtime

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Fun workplace

Student (Former Employee) - Thohoyandou - 13 April 2021

It is okay and it needs a hardworking person who is willing and ready to work with different characters of people .it also needs a person with good communication with people and an organized person

Pros

Have lunch time

Cons

Long hours

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fun

Consultant (Current Employee) - Karenpark, Gauteng - 2 March 2021

what i enjoyed most about my job is the communication i have with my customersi've learned how to interact with customer management is bad Hardest is a bad salary

Pros

none

Cons

9 to 6

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Productive and fun

Inbound Call centre Agent (Former Employee) - Randburg, Gauteng - 2 March 2021

I enjoyed the environment , it's fast paced there's is a lot of entertainment and GREAT incentives, you don't get de motivated, Management's great.

Pros

Free Lunches, A lot of Incentives and overtime

Cons

Long hours

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Media Operations Internship

Place to work for

Client Liaison Officer (Former Employee) - Johannesburg, Gauteng - 22 February 2021

Multichoice is a good company, only people will change the environment. Things started changing when Naspers departed from the company everyone was stressed including the management team, people lost their jobs at the time culture has changed salary was decreased it was no longer a place one had hoped for ☹️

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It was the best work experience I have had. I only left because I worked night shifts and I had 2 little kids to take care of.

Call Centre Agent (Former Employee) - Johannesburg, Gauteng - 12 February 2021

You get a good salary and get paid all your overtime and you are not forced to work overtime. You get performance incentives, medical aid, uif, funeral coverage, pension find, bursary. You just need to give your best performance because it's a fair company that takes care of its employees.

Pros

You get snacks on a busy day, free lunch, performance bonus and 13th cheque, daily and monthly performance Incentives.

Cons

Night shifts is the only problem for me.

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Fun work place but long hours and stressful- one needs frequent massages to balance it all

Digital Multimedia Consultant (Former Employee) - Trial team - 20 January 2021

I enjoyed being a DMC, despite the hours were too long, stressful at times because of dealing with a diverse clientele. I love working with people and I learnt to be more patient and also enjoyed team buildings.Change call center policies..at least better compensation because reps are the face of the whole company!Be hands-on and listen to especially call center employee needs

Pros

Diverse culture and relaxed work place

Cons

long hours unfair promotion procedures--favouritism

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Productive and beautiful working enviroment

Specialist (Former Employee) - Randburg - 12 October 2020

8hrs shift working with Irate customer ,MAking sure that customer queries are resolved in good time and sending reports to management and and upskilling people that didn't not have too much knowledge with the product

Pros

Free lunch and teambuildings

Cons

Short breaks

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Im still happy at Multichoice

Facility supervisor (Current Employee) - Johannesburg, Gauteng - 6 October 2020

Im looking for new challanges as ive got my Electrical Deploma because at Multichouce we not working according quiligicayion in our department what ever quilification is bonusses.

Pros

Not getting free lunch

Cons

When you on standy and the working for that day could finished then work up until is done

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I love multichoice its a beautiful company to work for.. Good management and environment to work in

Customer service representative (Former Employee) - Durban, KwaZulu-Natal - 16 July 2020

I absolutely loved working for multichoice.. The environment was fun the training was so good n affective I was so confident wen I started on the floor.. The managers were so helpful and I appreciate meeting new customers evry day and also building relationships with regular customers.. I really enjoyed the option to work over time to make more money and improve stats

Pros

Good work environment

Cons

Salary could be better

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Learned a lot about self and how much I wanted to grow and be better at every role that I was tasked with Call Centre Agent, Quality Management Agent.

Call Centre Agent (Former Employee) - Randburg, Gauteng - 8 June 2020

Don’t have much to say. Company good. Management is something else. Benefits are good as long as you perform. You get what you work for and nothing more.

Pros

Good company

Cons

No development in the Call Centre

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ISon /Multichoice is rubbishes

Call Centre Agent (Current Employee) - Port Elizabeth, Eastern Cape - 26 May 2020

They pay us when they want and always short payments..... There's much more to say... It's nkt even worth it.... iSon must be reported, but where, to whom????

Pros

None

Cons

You don't have a life......

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It was competitive

Customer service representative (Former Employee) - Randburg, Gauteng - 25 May 2020

What I loved the most ,was rewards and recognition programs The employee benefits made a huge difference , in terms of school.for kids , kids allowance and most of all the medical aid

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Multichoice summary

Customer care team leader (Former Employee) - Johannesburg, Gauteng - 20 May 2020

Multichoice was a good company to work for with great benefits .If it wasn't because of the retrenchment I would still be employed there there were minor issues like any other work place however there was always a solution .

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Fast Phased Environment

call center agent (Former Employee) - Randburg, Gauteng - 14 May 2020

Multichoice is a fast phased workplace that requires you to be willing to learn every day and you should always have your A-game. You must be willing to jump from 1 query to another.

Pros

Free Lunches

Cons

Long hours

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Overall rating

Based on 630 reviews

240

231

113

Ratings by category

3,4 out of 5 stars for Work/Life Balance

3,5 out of 5 stars for Salary/Benefits

3,3 out of 5 stars for Job Security/Advancement

3,5 out of 5 stars for Management

3,9 out of 5 stars for Culture

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