Nedbank Employee Reviews in Pretoria, Gauteng
Pretoria, Gauteng38 reviews
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ABF administrator creating contracts, effecting payouts, sending paid up letters and documents off to Business Docs, quoting settlements and cross border letters and Rand Payments. Capturing of VAF reports. Creating mitigants, requesting surrender values, and checking security documents to be send them to Business Documents Department for safe keeping. Duties: Doing Staff payments and Office, accounts claims capturing on a SAP system, checking WSP. SARS payments and unclaimed balances QTR, UCE and CAP28A reports. Capturing Call & DS investments transfers, openings and closings of such, Reinvesting on Maturity of investments, requesting tax certificates, placing pledge and upliftment on all investments. Capturing refunds and reversals on current accounts and Capturing manual transfers to third party and home loans as well
Gather for meeting to plan the day ahead. I have learned that dedication and hard work was the key in my role. The management and co-workers were easy to get along and we worked towards the same goal. Not being able to reach the set out target was the hardest part of the job. But having reached the target and exceeded was the fun part.
I work at a open office my work requires attention to details because I deal with verifying payslips, id's, driver's licences and checking that income on payslips matches bank statements to prevent fraud . We do interact with colleagues because we frequently help one another when not sure about anything relating to our role. Management treat us like part of the team in that in my role I am a manager of self in that I am a decision-maker. I have learned to think analytically since not every situation is the same.
Being the decision maker makes me feel trusted and empowered
Being bypassed by a fraudulent deal
It is a nice company to work for and the working environment is out of this world.When you wake up everyday you have an urge of getting to work at Ned
A typical day at Nedbank is awesome,seeying clients leave the bank with a smile makes me happy all the time.I learned how to tolerate people at a working environment and when you work hard you will go places.The management is good but some individuals(managers) do not do their work and they destroy the brand and image of Nedbank,no wonder the is a lot of resignations especially at Nedbank.We usually work as a team and tolerate one another when coming to co-workers.The hardest part of the job is that we spend long hours at work even weekends,so work life balance is not balanced at all.It gave me pleasure when we reach our monthly branch target and seeying the staff morale going up,the other thing is when the staff members reach their Perfomance agreements.
staff usually get free lanches when we as a team surpass our daily target of the branch.
Management and other staff members usually work long hours indeed.
Everyday when I get to work I have to print all the reports and make sure that they are done before 10:00am, then I have to start preparing to sent all the accounts opened the previous day to the verification dept of which it can take about 2 hours to do. By 12:00 I make sure I start doing my EFTs, as the cut off time was 14:00 so I need to make sure I do them before cut off time and the others I will be doing them during my most important work for the day. Then later after my EFTs I make sure I concentrate on capturing all accounts received and payable and make sure that they all balance before I go home.
I would take my Lunch from 14:00 to 14:30 if possible
at times we would work long hours due to high volume of work
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a typical day at work is when we dont have much clients in the bank for the whole day,may be two or three clients, most clients do not buy any products, they only came to enquire about their account and at the end of the day i must give figures to my manager and my manager does not accept any reason that i do not have sales for the day.i learned that i must go look for business not wait for business to come to me and in that case i do look for business by means of calling clients and looking after their needs.My co-workers do assist me cause i talk to them every day asking them to help me where i am short, i give them product knowlege so that they can be able to assist me.the hardest part of my job is reporting zero sales for the day cause i have to give an explaination why is my sales on zero,the most enjoyable part of the job is when i meet my target because then everyone is happy
free lunches is good it comes ones in the year so that we can relax a bit
8hr00 to 4h30 monday to friday
Productive in a company when the employees work as a team and they build each other and fun in a work place is when having a nice get together.
A typical day is when having a misunderstanding with a client. And when the clients complains about process and procedure and standing in a queue for long. Management takes time to understand what the staff needs and follows up on each day work. The co workers have good team spirits and they help each other in every way they can. The hardest part of this job is when is when the clients angry with you when you follow the procedure of your work. The enjoyable part of this job is when you a client the best service and seeing the smile on the clients face.
Having functions and free lunches every month, and vouchers
Extendend hours are provived
Sales, sales and sales targets. Enjouable is to help a client achieving their dreams( eg. car, home, bussiness, education or just saving for a dream holiday). Management leaves you most of the time to achieve your targets on your own. Hardest part is to dissapoint a client when they do not qualify for certain products. Although you work for an individual target it is imprtant that there is teamwork to acchieve a collective target for the Branch/Reagion.
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