Old Mutual Life Assurance Company Employee Reviews for Customer Consultant
Customer Consultant6 reviews
South Africa6 reviews
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Target driven and competitive environment. Lots of team building and competitions. You are taught self control and to have patience as well as inter personal skills. You have to problem solve on a daily basis and know how to retain a client. Open communication as well as honesty will take you far, whether that be dealing with a difficult personality or understanding the systems. Every other month you are given tests on legislation and etiquette that helps conduct and regulate the insurance/ financial sector. The best part of the job is the perks and rewards you get for your hard work and meeting targets. The hardest part of the job is understanding how to navigate through all the systems and understanding your products and how they differ. The most challenging is dealing with a client on a bad day and not letting that ruin your day.
Working at old mutual finance head office was a wonderful experience. I had great experiences in the short while I was with the company I gained a lot of product knowledge and I have become more financially aware.
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