Planet Fitness Employee Reviews
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Productive and fun work place with ethical culture.
Membership Advisor (Current Employee) - Rosebank, Gauteng - 15 January 2021
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The most useful review selected by IndeedI would work for PF again with more improved responsibilities and renumeration yes, and maybe revised hours and not really much about freebies. I could do very well being assigned more managerial position since I believe in my capabilities and honestyans the drive in me.
Pros
None
Cons
Long hours
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Demotivating with the management
Wellness/Group Exercise Manager (Former Employee) - Morningside, Gauteng - 26 August 2021
Low salaries with very long hours and no benefits. You are required to work shifts with very low income and very long hours. The are zero company benefits and no yearly increments on salaries and no 13th cheques at the end of the year or on your birthday.
Pros
Fun gym environment
Cons
Low income, long hours
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Demotivating
Reception Manager (Former Employee) - South Africa - 7 March 2021
It's depends. You gain lots of face to face interactions with members. You learn how to deal with different types of people and you learn more about yourself as you find yourself in different situations. Management is okay, most managers are not experienced.The work place culture is dependent on your manager. The hardest part of the job is that you have to motivate yourself more than anything. Giving your members magic moments
Pros
Free membership for yourself and one other person
Cons
Long hours. No growth. The salary. No bonuses
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No salary on the promised day
Facility (Former Employee) - Pretoria, Gauteng - 7 March 2021
Working at planet fitness they will promise you heaven and earth but no salary no comunication worked for 3 months no salary and they make false promises all the time
Pros
Short breaks
Cons
Long hours
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Very good environment to learn sales but not a good company to work for
sales manager (Former Employee) - Craighall Park, Gauteng - 24 November 2020
1, I reported to the regional manager sales. Planet has set standard of management which does not allow to apply your initiative Planet has very bad working hours which causes problems in your marital family life. As a sales person your income flactuates to much to be able to budget.
Pros
You learn sales better
Cons
No family life
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Fast phased, lots of growth opportunities
Assistant Accountant (Former Employee) - Illovo, Gauteng - 21 November 2020
Friendly staff always willing to assist. Management leadership is top range!!Was given a fair opportunity to build career foundation, FM and MD open door policy.
Pros
Discount at selected sports store
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Motivating and fast paced
Wellness Manager (Former Employee) - Pretoria, Gauteng - 18 August 2020
Management is supportive towards employeesShifts couldve been shorter or split on weekends and public holidaysI never had issues with management in general
Pros
Growth Opportunities
Cons
long hours
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Great vibe and atmosphere, friendly interaction amongst staff and members, health and fitness at the forefront of our image
Membership Consultant (Former Employee) - Aurora, Western Cape - 20 June 2020
Great place to work if you are into sports and health and fitness. Nice people and overall superb environment. Competitive and challenging. My experience working for Planet Fitness was amazing - I was part of a great sales team and the manager was engaging and supportive.
Pros
Get to use the fascilities, two hour lunch break
Cons
Long hours, seven days of the week
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Unorganized
Reception Manager (Former Employee) - Lakefield, Gauteng - 30 May 2020
Management was unfairly treating people, favoritism, lack in training. Staff members were being under paid for long hours, organized shifts, disrespectful treatment from admin.
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They need to provide growth opportunities
Senior Receptionist / MOD (Former Employee) - Sandton, Gauteng - 16 May 2020
The company has a lot of opportunities however they do not provide growth opportunities to their internal employees. I found myself training 2 reception managers and other senior as well as junior receptionists from other clubs in which one of the receptionist managers was gonna be a reception manager in my club
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Jobs at Planet Fitness
Productive and easy going as long as you doing your duties accordingly
Senior Receptionist (Former Employee) - Brackenfell, Western Cape - 12 May 2020
Typical Day at work - would be relaxed until Peak Time, and that is when you have to take control of your position there- the mission Is for the access point at Reception to run smoothly esp. during Peak Hours. If you can manage to assist at least two people at a time and stay calm, you will be fit for this position.
The best time to put your smiley face on is PEAKTIME, the clients enjoy interacting with the front desk staff. Therefore being helpful by nature is important and having expectational communication skills to build to positive relationship with clients is your key to have a successful day.
Learning - in my experience I enjoy it the most, the more I knew the more I could perform with excellence at my job, I loved the clients and I loved my team. Training is essential in that environment, so be sure you are open to learn.
Culture- Friendly, fast paced, teamwork is expectational, depending what energy you give out.
Well, the hardest part of my job was arriving on time, it was my biggest challenge but nonetheless my duties weren't challenging esp., when you love communicating and interacting with great people from different.
The most enjoyable part of my shift, was successfully helping people and it gave me great satisfaction to know that 99% of my clients was satisfied with the service at the front desk, and established a trusting relationship was satisfying, the little gestures from the clients made it worthwhile for me to come back to work the next, it gave me a sense a purpose.
Management is Helpful and Willing to provide training when needed, -
Pros
Access to train and use the facilities
Cons
Working Hours
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Thee worst place
Receptionist (Former Employee) - Durban, KwaZulu-Natal - 6 May 2020
If one is offered a job here,please ensure that you’re looking for something else the place is torture everyday .
There is no growth at all.Just stagnation
Pros
New experiences everyday
Cons
Overworked staff
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Administration from presales into Mega Club
Club Administrator (Former Employee) - Westville, KwaZulu-Natal - 30 April 2020
Left Planet Fitness abruptly after 4 years of dedication which i regret everyday
Best job
Best boss
Equity in line with Fairness
Ive became socially interactive and did a job well done. The drive or targets and daily activity keeps one active
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Interesting but very stressful
Sales Manager (Current Employee) - Brackenfell, Western Cape - 24 April 2020
Learnt to work with different cultures and also taught me a lot about individuals and how they handle and cope with stress. Best part of the job was meeting all the clients and getting to know them. Hardest part was the long hours, not being able to spend time with my family.
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Working in this company was so hard.
Cleaner (Former Employee) - Gauteng - 10 April 2020
Working at this company it wasn't a good idea for me, but because i really needed a job i didn't have a choice the owner of that cleaning company his so selfish he thinks of himself.
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It was a great job
Receptionist (Former Employee) - Receptionist - 18 March 2020
Work friendly . members were great and my boss was so nice . I learnt lot of this even admin and doing the payroll making ensure that the clients are well welcome
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postive work environment and very fun
Personal Trainer (Former Employee) - Johannesburg, Gauteng - 20 February 2020
the most enjoyable part of the job was seeing people everyday all day working on their health. being able to help clients with their goals and learning about them as a human beings was very satisfying.
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Sales targets
Senior sales consultant (Former Employee) - Plattekloof Glen, Western Cape - 10 February 2020
Treat your fellow colleague as you would like to be treated, I was great professional. Help me improve my time management . Help build confidence be goal oriented
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I had a fruitful and great working experience at Planet Fitness
Senior Receptionist (Former Employee) - Johannesburg, Gauteng - 7 February 2020
It was fast pace and very demanding. But pleasant. Great staff and great managment.
Members were often times difficult,but that is were great member client skills come into play.
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Poor management
Fitness Instructor (Former Employee) - Craighall, Gauteng - 5 February 2020
If you want to be happy even doing whqt you already love, stay away from this company. If you're starting your career as a Personal Trainer and you want it to be successful, stay away from here. They cancelled the great special about them which was 3 months free rent for PTs so they're like VA. BUT unlike VA, they don't even try to help you or negotiate when you owe they just block you access at the gym and you can't make money to pay them 🙄🙄🙄
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Not sure
Admin Assistant & Sales Consultant (Former Employee) - Port Elizabeth, Eastern Cape - 2 February 2020
Was a great place. Staff members were great. Great hours. But unfortunately not correctly managed.
Many membership problems, that sometimes were not solved in time. But I enjoyed the years that I was there. Gained alot of experience etc.
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