Planet Fitness Employee Reviews
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Learning curve
Sales/membership consultant (Current Employee) - Mamelodi, Gauteng - 22 May 2022
Indeed Featured review
The most useful review selected by IndeedThe sales targets for a gym are very unreasobable. They take your sales if previously signed members do not pay the following month. It takes over 40 sales a month to actually earn good money. At least they give you basic and commission. But there are no other benefits (Orange club) And Blue clubs are actually the ones who are treated good and earn better salaries. The set up part and presentations are tough because you have to get your own spots. Carry the equipment and you are expected to generate more than 20 leads a day, update your diary and makes sales even in the midst of recession. Sometimes you sign people and 20% would cancel within 5 days cooling off period and that is very discouraging.
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Terrible working conditions
Receptionist/Admin (Former Employee) - Johannesburg, Gauteng - 25 January 2023
Planet Fitness is great as a fitness center, not a place of work as black people are underpaid and overworked. They have no bonuses and benefits for employees. A horrible workplace that's for sure .
Pros
Train for free
Cons
Low wages, overworked
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Fun members
Receptionist (Former Employee) - Gauteng - 16 January 2023
They are just interested in one opinion of their own.... They don't care about you, you are just a robot to them... And when they are done with you they will spit you out
Pros
None
Cons
No breaks
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Mind shaping & fun work place
Technician maintenance (Current Employee) - Middelburg, Mpumalanga - 24 September 2022
I've learnt more about *health *self awareness Dependent & independent Self grow Always bring love Patience Be productive Management skills Problems solving Communication
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It's a great company I learn a lot from the company.
Receptionist Admin (Former Employee) - Pietermaritzburg, KwaZulu-Natal - 6 June 2022
I have gained more skills because of planet fitness. I can work under pressure because of the company. This company made me grow. I have learnt a lot from it.
Pros
Lunch time
Cons
30_1hour
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Learn from my mistakes
Fitness manager, general manager, franchise specialist (Former Employee) - Cape Town, Western Cape - 4 May 2022
The worst and most toxic work culture I have ever experienced. They show no interest in developing their staff and are only focused on sales. They do not care about their members or their staff. The only people that matter to them are those that work at head office or are able to bend the knee.....
Pros
None
Cons
The entire job
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Productive and Fun Environment.
Customer Care Call Center Agent (Current Employee) - Illovo, Gauteng - 2 May 2022
-Planet Fitness is a nice company to work for,the management is nice,people are friendly.They provide Training and they take good care of their employees 😀 I Have learnt A lot,How to work under pressure,how to work with different people and understanding that in order for a goal to be met ,working as a team is compulsory and necessary
Pros
-Mon-Friday -No Late shifts. -Breakfast
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Fun workplace
Administrator (Former Employee) - Centurion, Gauteng - 19 April 2022
Its a great company to start your career, But no growth, salary is not the same, you might be in the same position doing the same job, but you find other people earning more than you
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They can create a more healthy work environment
Reception Manager (Former Employee) - Port Elizabeth, Eastern Cape - 24 March 2022
Just plain lack of integrity from senior management, in that they tend to manipulate the work due processes putting other employees in compromising positions
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Toxic
Sales Consultant (Former Employee) - Activation - 14 January 2022
No respect for human needs...Very long hours and no generous off days... No family time. Leave is a mission to get even if it's accumulated. No benefits... Job threats.
Pros
Free training if given time at all
Cons
Very very long hours
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Jobs at Planet Fitness
No team work,lacks motivating factor on employees
Maintenance Technician (Current Employee) - Johannesburg, Gauteng - 27 December 2021
1.Over time Absolutely no over time but very long hours. 2.13th cheque No bonus or any incentives of any sort. 3.retirement No retirement planning or package set
Pros
If you have no other option and in desperation to just make a living
Cons
Poor and rude management very much unqaulified and trained on site.
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Demotivating with the management
Wellness/Group Exercise Manager (Former Employee) - Morningside, Gauteng - 26 August 2021
Low salaries with very long hours and no benefits. You are required to work shifts with very low income and very long hours. The are zero company benefits and no yearly increments on salaries and no 13th cheques at the end of the year or on your birthday.
Pros
Fun gym environment
Cons
Low income, long hours
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Very productive and all staff very motivated and happy to work there
Club General Manager (Former Employee) - Cape Town, Western Cape - 23 August 2021
I enjoyed working at planet fitness Claremont.... Started off as a floor custodian and moved my way up to club general manager.... The culture and staff was awesome at planet Claremont and i loved going to work everyday.
Pros
Was close to home for me and was close to shopping centre
Cons
Hours was long but good
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Demotivating
Reception Manager (Former Employee) - South Africa - 7 March 2021
It's depends. You gain lots of face to face interactions with members. You learn how to deal with different types of people and you learn more about yourself as you find yourself in different situations. Management is okay, most managers are not experienced. The work place culture is dependent on your manager. The hardest part of the job is that you have to motivate yourself more than anything. Giving your members magic moments
Pros
Free membership for yourself and one other person
Cons
Long hours. No growth. The salary. No bonuses
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No salary on the promised day
Facility (Former Employee) - Pretoria, Gauteng - 7 March 2021
Working at planet fitness they will promise you heaven and earth but no salary no comunication worked for 3 months no salary and they make false promises all the time
Pros
Short breaks
Cons
Long hours
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Productive and fun work place with ethical culture.
Membership Advisor (Current Employee) - Rosebank, Gauteng - 15 January 2021
I would work for PF again with more improved responsibilities and renumeration yes, and maybe revised hours and not really much about freebies. I could do very well being assigned more managerial position since I believe in my capabilities and honestyans the drive in me.
Pros
None
Cons
Long hours
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Very good environment to learn sales but not a good company to work for
sales manager (Former Employee) - Craighall Park, Gauteng - 24 November 2020
1, I reported to the regional manager sales. Planet has set standard of management which does not allow to apply your initiative Planet has very bad working hours which causes problems in your marital family life. As a sales person your income flactuates to much to be able to budget.
Pros
You learn sales better
Cons
No family life
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Fast phased, lots of growth opportunities
Assistant Accountant (Former Employee) - Illovo, Gauteng - 21 November 2020
Friendly staff always willing to assist. Management leadership is top range!! Was given a fair opportunity to build career foundation, FM and MD open door policy.
Pros
Discount at selected sports store
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Motivating and fast paced
Wellness Manager (Former Employee) - Pretoria, Gauteng - 18 August 2020
Management is supportive towards employees Shifts couldve been shorter or split on weekends and public holidays I never had issues with management in general
Pros
Growth Opportunities
Cons
long hours
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Great vibe and atmosphere, friendly interaction amongst staff and members, health and fitness at the forefront of our image
Membership Consultant (Former Employee) - Aurora, Western Cape - 20 June 2020
Great place to work if you are into sports and health and fitness. Nice people and overall superb environment. Competitive and challenging. My experience working for Planet Fitness was amazing - I was part of a great sales team and the manager was engaging and supportive.
Pros
Get to use the fascilities, two hour lunch break
Cons
Long hours, seven days of the week
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Unorganized
Reception Manager (Former Employee) - Lakefield, Gauteng - 30 May 2020
Management was unfairly treating people, favoritism, lack in training. Staff members were being under paid for long hours, organized shifts, disrespectful treatment from admin.
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Ask a question about working or interviewing at Planet Fitness. Our community is ready to answer.Ask a QuestionOverall rating
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Ratings by category
3,4 out of 5 stars for Work/Life Balance
2,6 out of 5 stars for Salary/Benefits
2,9 out of 5 stars for Job Security/Advancement
3,1 out of 5 stars for Management
3,4 out of 5 stars for Culture
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