Admin and customer service
To respect, compasion, firm and to be discreet at the same time.
Approachable management and very discreet
Good working environment
High volume of calls and sometimes angry clients
Meeting new people and learning of companies business core.
slow moving and lacks in knowledge for most the employees. lacks in awareness and training
lacks in communication and to many meetings
employees can not - handling of stress and clients .
awareness in office safety, risk assessment and procedures .
work space and working environment needs improvement.
No induction into position. Left to source and find your own feet. Majority African culture. Bad habit of discussing issues in African language. Meetings up to 12 hours. Infringed on your personal life. No support from Human Resources.
Learnt what I don't want from my employer.