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Serco Group
3,5 out of 5 stars.
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Serco Group Employee Reviews for Customer Service Team Lead

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it has been great working for serco

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Working as a customer service team leader as taught me a lot about working with people and dealing with frustrated customer. it has strengthened my leadership and people skills. It has taught me the difference between empathy and sympathy. It has been a great experience for me

Pros

Working with people and dealing with different situations every dat

Cons

a lot of targets to meet
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