Serco Group logo
Serco Group
3,5 out of 5 stars.
Get weekly updates, new jobs, and reviews

Serco Group Employee Reviews for Customer Service Team Lead in Cape Town, Western Cape

Review this company
Job Title

Ratings by category

Sort by

Found 1 review matching the searchSee all 3 856 reviews
Job Work/Life Balance
Job Security/Advancement
Job Culture

it has been great working for serco

Indeed Featured review

The most useful review selected by Indeed
Working as a customer service team leader as taught me a lot about working with people and dealing with frustrated customer. it has strengthened my leadership and people skills. It has taught me the difference between empathy and sympathy. It has been a great experience for me


Working with people and dealing with different situations every dat


a lot of targets to meet
Was this review helpful?

Rate your recent company

Share your experience to help others

  • Companies
  • Serco Group
  • Employee Reviews
  • Cape Town, Western Cape
  • Customer Service Team Lead