Sigma SA Careers and Employment
About us
Previously known as Sanclare Financial (Pty) Ltd, The Sigma Financial Group was acquired by
Sanclare (UK), the UK subsidiary of the South African based Business Process Outsourcing
provider, Digicall Group.
A subsidiary of Digicall Solutions (Pty) Ltd , partners with corporate clients in the consumer
finance sector to deliver bespoke call centre-based – more... offshoring solutions, throughout the
customer life cycle.
We pride ourselves on providing our valued clients with voice and messaging solutions for
the collection of delinquent accounts, customer care and lead generation. We specialise in
offering the following services which are managed either under our client’s own brand
names or on a third-party basis, utilising either our client’s or our own diallers and systems.
● Early and late stage arrears collection and recovery
● Customer care services
● Lead generation projects
We operate from high quality, supremely efficient centres in both Cape Town and in the UK,
providing cost-effective and compliant solutions to our clients. Due to the rapid growth Sigma experienced in the beginning of 2019 a decision was made to open a second operations centre in retreat, Cape Town.
10 minutes away from our primary operations centre in Diep river.
Sigma retreat will house more than 500 employees while Sigma Diep river is home to more 500 employees
We have an ethical approach to treating customers fairly and ensure strict adherence to our
client’s brand protection requirements, without question or compromise.
Sigma is a certified debt collector and is registered with the Debt Collectors Council of South
Africa. – less
Sanclare (UK), the UK subsidiary of the South African based Business Process Outsourcing
provider, Digicall Group.
A subsidiary of Digicall Solutions (Pty) Ltd , partners with corporate clients in the consumer
finance sector to deliver bespoke call centre-based – more... offshoring solutions, throughout the
customer life cycle.
We pride ourselves on providing our valued clients with voice and messaging solutions for
the collection of delinquent accounts, customer care and lead generation. We specialise in
offering the following services which are managed either under our client’s own brand
names or on a third-party basis, utilising either our client’s or our own diallers and systems.
● Early and late stage arrears collection and recovery
● Customer care services
● Lead generation projects
We operate from high quality, supremely efficient centres in both Cape Town and in the UK,
providing cost-effective and compliant solutions to our clients. Due to the rapid growth Sigma experienced in the beginning of 2019 a decision was made to open a second operations centre in retreat, Cape Town.
10 minutes away from our primary operations centre in Diep river.
Sigma retreat will house more than 500 employees while Sigma Diep river is home to more 500 employees
We have an ethical approach to treating customers fairly and ensure strict adherence to our
client’s brand protection requirements, without question or compromise.
Sigma is a certified debt collector and is registered with the Debt Collectors Council of South
Africa. – less
Headquarters
108 De Waal Road (entrance on Leo Road)
Diepriver
Employees
501 to 1,000
Industry
Not a bad company
I enjoyed my job and my team leader was excellent well both of them . I just hated working shifts and having to work overtime when our UK agents couldn't get to work due to being snowed in during December time
Pros
Day shift
Cons
Late shift and weekends
What are people saying about the leadership at Sigma SA?
63%
of employees approve of CEO’s performance
CEO Approval is based on 16 ratings
What are people discussing at Sigma SA?
What did candidates say about the interview at Sigma SA?
Interview experience
Based on 37 interviews
Average
Interview difficulty
Based on 37 interviews
Easy
Interview process length
Based on 37 interviews
About a day or two