Sigma SA
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Sigma SA Employee Reviews

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Location
South Africa30 reviews
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3,0
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SIgma SA is a diverse call center and in my time of working there, I grew.

However, could not survive on the salary. There are managers who would dig holes for you if you are an independent worker.
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1,0
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The management is appauling, They literally have their favorites and there is absolutely no room for growth. You work more than you have a social life, Imagine having a canteen but you unable to speak or make a noise because the boss wants peace and quiet, is a canteen not a relaxing and free zone to unplug from the stressful calls ?
Pros
none
Cons
Long hours, Terrible management, Literally No human emotions shown
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5,0
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A typical day at work is quite enjoyable yet can be stressful. I have learned partial upselling as this was my first utilities campaign, I found it a bit challenging, Yet once you find the routine of the following rolling it becomes enjoyable. Motivation in the work place I have is results focused as all business are yet made the workplace and interaction between work colleagues easier and enjoyable. The hardest part of the job role would be the calls per day, Which can be stressful as the enjoyable part of the work place would be the result focused drive to accomplish and better not only yourself as a agent but targets for the week/month.
Pros
Incentives
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2,0
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The company was once described by someone as a morgue can you believe it . But you go to work to go to work but you stay because you're treated well, people don't stay there.
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4,0
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There is always overtime available to the employees, so you can earn extra income on your salary which is great. The flexibility of the shifts are great
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3,0
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I learnt a lot working at Sigma in terms of the environment, everyday was challenge due to getting to reach my hourly target. The management at Sigma was helpful and very motivated. The workplace culture was good. The hardest part of my job was trying to get to my hourly target, it was really challenging yet I enjoyed it. The most enjoyable part of my job was the collecting full payments on customers account especially if it was a huge balance.
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3,0
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I've learnt a lot at Sigma , tought me a lot
I had fun. People are , helpful and so friendly .. However you work hard and dont get seen or rewarded
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4,0
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Good company to start your call center career. Good timekeeping and statistics monitoring. Real time updates on your work. Great coaching and mentoring.
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1,0
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No positive comments on management at all.
Work was excellent

Work life was the Best, still my family till this day. My colleagues was my motivation to stay positive.

Salary was always a problem

No recognition or acknowledgments

Great calibration

A lot of room for growth
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1,0
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If the manager is wrong they want to give the employee warnings that's not even relevant never is the manager wrong and HR coz they cover up for each other because they friends and party together they don't give the employee a hearing Wich is so unfair and wrong
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4,0
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Being an collection agent you should be money hungry, target driven and self motivated because it could be stressful. The management are always there when you have difficulty.
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5,0
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It was a wonderful experience and I have learned a lot from Sigma Sa
The only problem was the salary ,it clashed with my monthly budget as I was living in Khayelitsha and Sigma is in Deep river so I had transport problems
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Official response from Sigma SA
12 February 2020
Good Day,

Thank you for sharing your view. as a company, we are continuously tyring to improve. We will take your feedback into consideration.


Regards,

Sigma Management
1,0
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As an employee from Sigma I strongly feel that there is a lot of nepotism, favoritism and fraudulent behavior happening at Sigma SA to be exact. The more you speak to the correct channels the more they ignore your requests. They never understand staff members as long as they are paid well off from money that ad visors work there butts off. I will never recommend anyone to work at this pathetic company that will just waste your time. They over work their employees to an extent where they eventually burn out.
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1,0
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This company is pathetic especially the people they hire as Head of Department and campaigns , they under pay people and have really ignorant people working here.They management is autrocious and the Human Resources Department lack a lot . This company is really far behind and needs to brush up on a lot . The staff is really treated like nothing . There is just a lot of growth promise but nothing becaones of it
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Official response from Sigma SA
9 January 2020
Good Day,

Thank you for sharing your views. we will take your feedback into consideration.


Regards,

Sigma Management
1,0
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No benefits
No recognition

Stressful

Management skills have alot to be desired

Salary to little for amount of work done

More equipped staff to provide efficient training
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5,0
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I think the company will grow
And also I will put more effort to make sure the company is growing, I will work under pressure to make make sure we wo
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2,0
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No working benefits.
All positions are coming from external and there is people within the company that can do the job and have gone through relevant Services SETA Courses.

No commission or any quarterly increases.
Pros
Nothing
Cons
No benefits, no commision, no growth
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3,0
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Was good to start off but as management changed the environment also got bheeeee, but overall it is a good company the is lots of growth just depends which department you at and your manager
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1,0
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The people you work with, the relationships I built was the only thing that kept me going at this company. Further more. I hated working for Sigma....
Pros
Short shifts
Cons
No benefits, no individual value.
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3,0
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Work and system quite easy. Small Call centre where everyone knows everyone. Salary is quite reasonable. Management lacks communication skills though.
Pros
Free transport. No weekends.
Cons
Long hours.
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1,0
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What I would suggest is that you should be single and have a car to work at that place and also have money on you but never come late and always bring a jacket with you
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