Sigma SA Employee Reviews for Call Center Representative

Sigma is an amazing company to work for. The culture amongst the staff is awesome & I can truly say I've met some phenomenal people at Sigma. However, they tend to overlook your hardwork & when time for promotions roll around, it is handed to less deserving candidates. Alot of favoritism with management & certain staff.

Pros

No Sundays

Cons

No benefits

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Stressful no fun to be had only work

Call Centre Agent (Former Employee) - Cape Town, Western Cape - 8 December 2021

They say it's fun an lots of opportunities but it's not true it's all about no ownership taken by management an no one to help an protect staff management isn't able to guide staff an assist with new protocols as they don't understand what they are rolling down to their teams

Pros

None

Cons

Long hours

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Good I've leant to work better with other people and have leant to work as a team

Call Centre Agent (Inbound) (Current Employee) - Retreat, Western Cape - 16 July 2020

A good and well company that is Always growing but I'm looking to grow more and have more experience in a new company and the company has a great work place but it needs to have some other details added to the business

Pros

Fast growing

Cons

Long hours

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Not even worth it

Contact Centre Agent (Former Employee) - Diep River, Western Cape - 8 June 2020

The management is appauling, They literally have their favorites and there is absolutely no room for growth. You work more than you have a social life, Imagine having a canteen but you unable to speak or make a noise because the boss wants peace and quiet, is a canteen not a relaxing and free zone to unplug from the stressful calls ?

Pros

none

Cons

Long hours, Terrible management, Literally No human emotions shown

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Room for improvement

Call Centre Agent (Current Employee) - Cape Town, Western Cape - 19 October 2019

No benefits No recognition Stressful Management skills have alot to be desired Salary to little for amount of work done More equipped staff to provide efficient training

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Very small

call center agent (Former Employee) - Cape town - 16 March 2019

What I would suggest is that you should be single and have a car to work at that place and also have money on you but never come late and always bring a jacket with you

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fine

Call Centre Agent (Former Employee) - Cape Town, Western Cape - 28 March 2018

good place to work.at the time felt like the places need to grow ... would go back anytime to work there again. nice short hours. building was also good, the facilities even better

Pros

short hours

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Overall rating

Based on 65 reviews

Ratings by category

2,7 out of 5 stars for Work/Life Balance

2,6 out of 5 stars for Salary/Benefits

2,9 out of 5 stars for Job Security/Advancement

2,5 out of 5 stars for Management

3,0 out of 5 stars for Culture

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Call Center Representative