Sigma SA
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Sigma SA Employee Reviews for Customer Service Representative

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No working benefits. All positions are coming from external and there is people within the company that can do the job and have gone through relevant Services SETA Courses. No commission or any quarterly increases.
Pros
Nothing
Cons
No benefits, no commision, no growth
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They don’t consider that you’re a human being and that people go through life because they clearly don’t experience life especially management i wouldn’t recommend anyone to apply at sigma i’m glad i left
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A typical day at work is quite enjoyable yet can be stressful. I have learned partial upselling as this was my first utilities campaign, I found it a bit challenging, Yet once you find the routine of the following rolling it becomes enjoyable. Motivation in the work place I have is results focused as all business are yet made the workplace and interaction between work colleagues easier and enjoyable. The hardest part of the job role would be the calls per day, Which can be stressful as the enjoyable part of the work place would be the result focused drive to accomplish and better not only yourself as a agent but targets for the week/month.
Pros
Incentives
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There is always overtime available to the employees, so you can earn extra income on your salary which is great. The flexibility of the shifts are great
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It was a wonderful experience and I have learned a lot from Sigma Sa The only problem was the salary ,it clashed with my monthly budget as I was living in Khayelitsha and Sigma is in Deep river so I had transport problems
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Official response from Sigma SA
12 February 2020
Good Day,Thank you for sharing your view. as a company, we are continuously tyring to improve. We will take your feedback into consideration.Regards,Sigma Management
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As an employee from Sigma I strongly feel that there is a lot of nepotism, favoritism and fraudulent behavior happening at Sigma SA to be exact. The more you speak to the correct channels the more they ignore your requests. They never understand staff members as long as they are paid well off from money that ad visors work there butts off. I will never recommend anyone to work at this pathetic company that will just waste your time. They over work their employees to an extent where they eventually burn out.
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This company is pathetic especially the people they hire as Head of Department and campaigns , they under pay people and have really ignorant people working here.They management is autrocious and the Human Resources Department lack a lot . This company is really far behind and needs to brush up on a lot . The staff is really treated like nothing . There is just a lot of growth promise but nothing becaones of it
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Official response from Sigma SA
9 January 2020
Good Day, Thank you for sharing your views. we will take your feedback into consideration. Regards, Sigma Management
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Sigma is not a bad place to work at. I enjoy it especially interacting with people from a different country. The only downfall personally for me is there is no benefits such as pension fun but overall I work with the best employees ever but personal growth and benefits is a necessity for me as I have a beautiful family to care for.
Pros
Recognitions
Cons
Working on weekends
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