Sigma SA
2.8 out of 5 stars.
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Sigma SA Job Security & Advancement reviews

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South Africa50 reviews

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2.8Work-Life Balance
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Management

Indeed Featured review

The most useful review selected by Indeed
Poor management skills. Manager walking barefeet all the time but keep telling you to dress appropriately in case the client comes on site. I had a personal issue that I needed to deal with and upon returning work everyone knew my business and my manager was the only one who knew
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Company

Bad management and no one cares. Promotions are only given to people who are friends with the other managers. The expectations are unrealistic and they expect the best workers.

Pros

None

Cons

No provident fund
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Productive an fun place to work at

Sigma was a fun and productive place to work at i learned alot from Sigma i grew within the company an working there made me come out of my shell more

Pros

Free transport

Cons

Shift work
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Management are working together to get people fired

Watch your back when working at Sigma management will work together to get you fired including HR, they love dismissing people unfairly. They very good and using employees

Pros

Transport to work

Cons

Management
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Poor working conditions

Worked well with my colleagues, got the opportunity to build great rapport even outside of work premises. The recruitment process was poor, they would accept you and still tell you in training that they haven't made contact with my reference. They give you the job and make you worry about security. High expectations but systems always down. Clustered systems and most of the tasks or not resolved on time because we do not have access to do most functionalities. Poor customer service department that made us as advisor's incompetent. What discouraged me mostly was the management, they don't have backing for us as employees. In each and every briefing before we start shift, they always encourage dismissal then rather developing alternatives as a team. When you fail a call you sign counseling form that is kept in your file in HR's office but when you do something good less credit is given. I was a good employee for them never got into any trouble but I felt it many people left because of unfair treatment.

Pros

Good hours and good transport service

Cons

No wifi, slow connection, less breaks and no job security.
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Workplace with bad planning

When there is a lack of resources, other staff are used to fill gaps. ZERO RECOGNITIONWhen you are used to fill gaps, you are no longer able to carry on with your own work and end up being dissatisfied.

Pros

Exposure to other areas for skill development.

Cons

Being used as an all rounder and getting nothing in return
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Worst company ever

They don’t consider that you’re a human being and that people go through life because they clearly don’t experience life especially management i wouldn’t recommend anyone to apply at sigma i’m glad i left
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It was alright good for a starter job if you dont go study

I applied for a manager position after already being a 2ic and a team leader at a previous BPO but they gave the opportunity to a childish a55hole that was later demoted back to a agent because he couldnt do the work.Favourites are always considered in that place.They lose their best agents to this.Also Constance the main lady that came from amazon brings all her people from amazon to take the best positions then they end up getting fired for not being compliant after a few months.They need to really change their ways to be successful.

Pros

The colleagues you work with are friendly

Cons

Managers favour their friends
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Good I've leant to work better with other people and have leant to work as a team

A good and well company that is Always growing but I'm looking to grow more and have more experience in a new company and the company has a great work place but it needs to have some other details added to the business

Pros

Fast growing

Cons

Long hours
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Good company to start your call center career.

Good company to start your call center career. Good timekeeping and statistics monitoring. Real time updates on your work. Great coaching and mentoring.
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Hard worker

No positive comments on management at all. Work was excellent Work life was the Best, still my family till this day. My colleagues was my motivation to stay positive. Salary was always a problem No recognition or acknowledgments Great calibration A lot of room for growth
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It was a wonderful experience

It was a wonderful experience and I have learned a lot from Sigma Sa The only problem was the salary ,it clashed with my monthly budget as I was living in Khayelitsha and Sigma is in Deep river so I had transport problems
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Official response from Sigma SA

12 February 2020
Good Day,Thank you for sharing your view. as a company, we are continuously tyring to improve. We will take your feedback into consideration.Regards,Sigma Management

Vey goo

I think the company will grow And also I will put more effort to make sure the company is growing, I will work under pressure to make make sure we wo
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Okay place

Was good to start off but as management changed the environment also got bheeeee, but overall it is a good company the is lots of growth just depends which department you at and your manager
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Horrible.

The people you work with, the relationships I built was the only thing that kept me going at this company. Further more. I hated working for Sigma....

Pros

Short shifts

Cons

No benefits, no individual value.
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New company.

The company was still in its teething phase when I had started there so there was a few concerns however I believe the company has potential and there's definitely growth for employees if you stay dedicated.

Pros

No Sundays

Cons

Late shifts
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Very productive

Enjoyed working at sigma small but growing and intimate always offering upskill training and encourage to ask questions and help. Sigma is a great company

Pros

Fun workplace

Cons

Hours
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Overall rating

2.8

Based on 54 reviews
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Ratings by category

2.8Work/Life Balance
2.6Salary/Benefits
3.0Job Security/Advancement
2.6Management
3.1Culture
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