Sigma SA
2.8 out of 5 stars.
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Sigma SA Management reviews

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South Africa50 reviews

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Management

Indeed Featured review

The most useful review selected by Indeed
Poor management skills. Manager walking barefeet all the time but keep telling you to dress appropriately in case the client comes on site. I had a personal issue that I needed to deal with and upon returning work everyone knew my business and my manager was the only one who knew
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Stressful no fun to be had only work

They say it's fun an lots of opportunities but it's not true it's all about no ownership taken by management an no one to help an protect staff management isn't able to guide staff an assist with new protocols as they don't understand what they are rolling down to their teams

Pros

None

Cons

Long hours
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Company

Bad management and no one cares. Promotions are only given to people who are friends with the other managers. The expectations are unrealistic and they expect the best workers.

Pros

None

Cons

No provident fund
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Worst company ever

Working at sigma is one of the worst campaigns keep on closing down lack of support from management and expect way to much from staff no benifits thy promise one things but the opposite happens thy very quick to work people away

Pros

Have nice activities

Cons

Long hours short breaks
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Great environment

Sigma is the best place to be, the is fun competitions,growth and great management.Sigma can be your home, you will definitely spend most time there and you will get used to it

Pros

N\a

Cons

Sometimes the is overtime.
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Customer service

Sigma is a top class company to work at. Management at sigma is friendly, encouraging and help their employees. Head of operations was the friendliest person and always see to his employees.

Pros

1hours

Cons

1hour
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Management are working together to get people fired

Watch your back when working at Sigma management will work together to get you fired including HR, they love dismissing people unfairly. They very good and using employees

Pros

Transport to work

Cons

Management
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Poor working conditions

Worked well with my colleagues, got the opportunity to build great rapport even outside of work premises. The recruitment process was poor, they would accept you and still tell you in training that they haven't made contact with my reference. They give you the job and make you worry about security. High expectations but systems always down. Clustered systems and most of the tasks or not resolved on time because we do not have access to do most functionalities. Poor customer service department that made us as advisor's incompetent. What discouraged me mostly was the management, they don't have backing for us as employees. In each and every briefing before we start shift, they always encourage dismissal then rather developing alternatives as a team. When you fail a call you sign counseling form that is kept in your file in HR's office but when you do something good less credit is given. I was a good employee for them never got into any trouble but I felt it many people left because of unfair treatment.

Pros

Good hours and good transport service

Cons

No wifi, slow connection, less breaks and no job security.
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Draining work place

Not a very good place to work at management has no peoples skills whatsoever and everyday its a new rule being implemented. . .Get warnings for the slightest mistake ever and they a very cheap company in terms of payment and there is no benefits at all.

Pros

Off weekends

Cons

Little money and alot of effort in collections
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Worst company ever

They don’t consider that you’re a human being and that people go through life because they clearly don’t experience life especially management i wouldn’t recommend anyone to apply at sigma i’m glad i left
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You on your own

You answer for your own actions anything out of their line is paperwork. Anyone else do what you just did no paperwork given to them.. Just favoritism going on. Changes happen so quickly for the company, we should just apply it for our customers whether they happy or not our opinions don't matter and these are only opinions brought from our customers to help us but it doesn't get heard bettbusiness

Pros

None

Cons

Friendly backstabbing going on.
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Not even worth it

The management is appauling, They literally have their favorites and there is absolutely no room for growth. You work more than you have a social life, Imagine having a canteen but you unable to speak or make a noise because the boss wants peace and quiet, is a canteen not a relaxing and free zone to unplug from the stressful calls ?

Pros

none

Cons

Long hours, Terrible management, Literally No human emotions shown
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Atypical

The company was once described by someone as a morgue can you believe it . But you go to work to go to work but you stay because you're treated well, people don't stay there.
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Fun Work plave

I learnt a lot working at Sigma in terms of the environment, everyday was challenge due to getting to reach my hourly target. The management at Sigma was helpful and very motivated. The workplace culture was good. The hardest part of my job was trying to get to my hourly target, it was really challenging yet I enjoyed it. The most enjoyable part of my job was the collecting full payments on customers account especially if it was a huge balance.
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Hard worker

No positive comments on management at all. Work was excellent Work life was the Best, still my family till this day. My colleagues was my motivation to stay positive. Salary was always a problem No recognition or acknowledgments Great calibration A lot of room for growth
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Bad

If the manager is wrong they want to give the employee warnings that's not even relevant never is the manager wrong and HR coz they cover up for each other because they friends and party together they don't give the employee a hearing Wich is so unfair and wrong
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Target driven

Being an collection agent you should be money hungry, target driven and self motivated because it could be stressful. The management are always there when you have difficulty.
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Sigma is the worst out the lot.

As an employee from Sigma I strongly feel that there is a lot of nepotism, favoritism and fraudulent behavior happening at Sigma SA to be exact. The more you speak to the correct channels the more they ignore your requests. They never understand staff members as long as they are paid well off from money that ad visors work there butts off. I will never recommend anyone to work at this pathetic company that will just waste your time. They over work their employees to an extent where they eventually burn out.
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This company is pathetic

This company is pathetic especially the people they hire as Head of Department and campaigns , they under pay people and have really ignorant people working here.They management is autrocious and the Human Resources Department lack a lot . This company is really far behind and needs to brush up on a lot . The staff is really treated like nothing . There is just a lot of growth promise but nothing becaones of it
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Official response from Sigma SA

9 January 2020
Good Day, Thank you for sharing your views. we will take your feedback into consideration. Regards, Sigma Management

Room for improvement

No benefits No recognition Stressful Management skills have alot to be desired Salary to little for amount of work done More equipped staff to provide efficient training
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Okay place

Was good to start off but as management changed the environment also got bheeeee, but overall it is a good company the is lots of growth just depends which department you at and your manager
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Overall rating

2.8

Based on 54 reviews
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Ratings by category

2.8Work/Life Balance
2.6Salary/Benefits
3.0Job Security/Advancement
2.6Management
3.1Culture
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