Average salary
R 7 037 per month10%
Below national average
Average R 7 037
Low R 3 500
High R 11 000
Salary estimated from 10 employees, users, and past and present job advertisements on Indeed in the past 36 months.
Compare all Customer Service Representative salaries in South Africa
Reviews about Pay & Benefits for Customer Service Representative at Sigma SA
Shifts and benefits
Customer service advisor (Current Employee) - Cape Town, Western Cape - 21 July 2022
The only good thing about Sigma is we don't work weekends .Salary is also better than the Call center I used to work for before I joined Sigma. The sad thing is there is no benefits , no Provident fund , no Medical aid and no bonus. They only provide monthly incentive which can also not be fair at times.If you don't meet your target you are threatened with paperwork .
Pros
Free drop off transport
Cons
You get 12 minutes tea and 30 minutes lunch
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Its like each team manager make their own rules as they go
Customer Service Agent (Former Employee) - Cape Town, Western Cape - 18 June 2021
I had a good training experience. However you oose your entire social life, you're always working and you have to work back the s.a public holidays even if you're scheduled to be off or it goes unpaid which doesn't make sense
Pros
Transportation.
Cons
Long hours.
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Stress and more Stress
Customer Service Advisor (Current Employee) - Retreat, Western Cape - 12 September 2019
No working benefits.
All positions are coming from external and there is people within the company that can do the job and have gone through relevant Services SETA Courses.
No commission or any quarterly increases.
Pros
Nothing
Cons
No benefits, no commision, no growth
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See all Sigma SA Customer Service Representative reviews about Pay & Benefits