Smollan Group
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Smollan Group Employee Reviews for Customer Service Representative

Job Title
Customer Service Representative4 reviews
Location
South Africa4 reviews
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Found 4 reviews matching the search
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3,0
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Working at the company has been a learning curve as i managed to learn to handle complaints from clients first hand and resolving problems. As for the colleagues i used to work with older people so it was just a matured environment without talks.
Pros
Gym at the company
Cons
High volume of calls
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2,0
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They sell people lies and once you inside thats where you notice that everything was a lie,From the job you applied for to your salary and now that you desperately need a job you don't have much of a say
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2,0
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On a typical day, it is very fun to be at work as the working environment is very good and pleasant.
I have learned how to be a very good customers service consultant with a lot of administration and paper work in my current job .

The work place culture is that of delivering good and accurate service to all our clients.

The hardest part of the job is realizing how much work you put in only to get paid an unsatisfactory salary .
Pros
Weekends off
Cons
Low salary
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4,0
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Smollan is a place for free sprit people and working there actually taught me that everyone has their problems but you can't always bring your burden to work because in a way you are depriving yourself of the joy of the environment you in. the management there was very approachable and understanding but professional as the same time. my co-workers and me used to get along very well and one would not be shy to ask for a favour
the most enjoyable part of the job was that there was always help if one cannot finish their work on time
Pros
10minutes break every hour
Cons
long hours and knocking off late
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