SOUTH AFRICAN AIRWAYS Employee Reviews in Durban, KwaZulu-Natal
Durban, KwaZulu-Natal7 reviews
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We use to check details of the flights that will be arriving on the day,check if we had l luggage that was missing.There was a time where a consumer lost her luggage when she changed flights and I had to attend to the issue by calling Johannesburg staff to double check the luggage when everybody was out.The management was easy to talk because there was transparency between workers and them.we worked as a team with my co-workers because at the end of the day if there was something wrong we had to work it out all of us.i learned a lot about the airport. flights.how to deal with passengers and time management,the hardest part of the job was when there is a missing luggage.the most enjoyable part of this job was the experience that I have up until now and nobody can take that away from me,best time of my life and nice environment.
when we worked over time we received free lunch from the company.
I thorougly enjoy working for this company. The job security is very good and the benefits are excellent. I've worked with many people of various backgrounds and learnt alot from them. I love working in the airline industry, it's very exciting enviroment. There is not much room for growth if you are not based at head office.
Little room for growth
Overall SAA is a fantastic company to work for. There is lack of succession planning and gender transformation in some areas. This leads to de-motivation of top performers. Benefits and salary are not market related for my field and opportunity to change this is absent. Silo mentality between head offices and outstations leading to ineffective communication and information sharing at times. Undergoing the current rationalisation process is bound to help improve some of the areas. Lovely industry and the people are great and definitely exciting, but remaining at SAA in Durban or Johannesburg in my field does not offer growth.
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