SOUTH AFRICAN AIRWAYS Employee Reviews in Johannesburg, Gauteng
Johannesburg, Gauteng80 reviews
Found 80 reviews matching the searchSee all 217 reviews
Indeed Featured review
The most useful review selected by Indeed
I left SAA in March 2000. Then it was a succesfull and flourishing business. Unfortunately lately it seems that all has changed for the worts. SAA was the benchmark of all international travel when I joined Now I hope they will survive....
Aeroplane food leftovers
Long hours and challenging customers.
South African airways is a wonderful airline to work for, it taught me a lot about customer care and customer focus, how to go an extra mile to make cudtomers happy, it taught me how to be a team player and the importance of being on time, all the time
Workbwith different people and travel to the different places
You not always at home
Great Company to work for , great benefits, great people, great work environment and work culture. people always willing and able to assist. the work hours was great worked shifts, means more time to yourself and time to study,very flexible with the kids. traveled and got to see the world.
Typical day at work involves meeting and managing many new people.I learned to listen more speak less and think before I do when I do.I learned to be greatful for the best job in the world.I learned to how to think creatively,mediate and solve problems quickly.The workplace culture is dynamic,cosmopolitan and collaborative.The hardest part of the job is managing your sleep!A skill that I regrettably underestimated for many years.The most enjoyable part of my job is the interesting people,multiple learning experiences,the freedom in managing my crew,the dynamic nature of the job itself, and ofcourse the exciting and beautiful destinations.
The Entire job is a pro
Sleep deprivation which must be strictly managed with great discilpline
A typical day at work will consist of clearing the Q for bookings that need to be confirmed and endorsed. Making sure all the staff are present and if not, checking to see what work they are holding for the day or that needs to be "worked" on. Going through emails and taking calls/making calls when necessary. Corresponding with revenue management for confirmation of bookings, inserting fares into the bookings. I have an awesome team of 7 staff, we get along well and have been together for 20 years. we work together as team and a lot of support is given whether it be work or personal. we have an amazing relationship with the agents/clients, we try and assist agents with securing the business for SAA (a lot of liaising internally). The hardest part of the job is getting clients to travel on SAA when there are so many airlines competing out there. Managing the leave and sick leave and filling in where possible. The best park of the job is definitely building relationships with the agents.
Consessions for staff, SAA offers a pension and pays portion of medical aid
Cannot work flexi hours - travel agents only workiing from 9-17h00
Help us improve!
Is Indeed your favorite place to learn about companies?
If you're intending to work for the airline, you need to be a people's person. Be able to think on your feet. Have organisational skills and focus. Be customer orientated.
Highly challenging; Senior colleagues, peers and junior staff kept me on my toes. Customers insisted on high service standards they required
A typical day at SAA is to expect a different type of challenge daily. Some of the external issues in aviation exposes one to new dimensions on what you thought you knew. Management demanded high standards of each other and never ready to professionally engage on issues.Hardest part of the the job was lack of cooperation from other stations at times particularly where there is a third party representing the company. One enjoyed challenges and the ability to rise above them
Board your plane and prepare the cabin before passengers boarded. See to passengers needs during the flight and enforce inflight safety rules. Great culture amongst staff and you were part of a selected few to be recruited for this job. Long working hours but in return you got good allowances and work uniforms and accommodation in 5 star hotels while away from home. Learned a lot about human behavior and different cultures and countries.
Travelled the world
Away from home and family and friends.
very busy workplace that taught patience, being tolerate and problem solving. the company is fully focused on its internal staff. there is good relationship between employees that ensure strong teamwork. the hardest part of the Job is when you feel you can be more helpful to a customer but however you are restricted by the company policy and you need to be firm. the diverse culture from employees and passengers is the most enjoyable part of the job because you get to learn and see complex prospects about life in general
discounted travelling tickets