South African Post Office
3,8 out of 5 stars.
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South African Post Office Management reviews

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South Africa153 reviews

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3,7Work-Life Balance
3,5Management

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Found 62 reviews matching the searchSee all 154 reviews

Teller-contract. Assisted with clients queries, fill in forms,sassa srd qué. Registration of mails.

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Management style is relaxed. Too familiar with co-workers. Above all it's a nice working environment to be at. Made friends. Still keep in contact. You have tea time and lunch. Friendly environment. Old staff tend to be bossy towards new employees. Obviously marking their territory.

Pros

Working hours not bad

Cons

Working on Saturday.
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Belief in the philosophy that every employee can contribute to the efficient operation of the company

Free to come up with process improvement initiatives as long as they improve productivity they are adopted. The HR department takes the initiative of improving management and leadership skills by training identified employees with reputable institutions and with the assistance of SSETA. Have learnt that my eagerness to learn new things and working smart can get me elevated to higher positions. i started as a data capturer and rose through the ranks to become an Operations Manager. The hardest part of the job is people management who are deeply unionised. The easiest is to ensure that you adhere to policy and procedures and life becomes easy.
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Good semi government company

It was a good company in 1994 from government to a semi company but as years go by things change especially from 2004 . Bad people from top management joined the post office and it started to drop the standard and if you can look at now ,it is No longer good at all the services are poor and also the morale is very down from the employees

Pros

It was good then now I do not know

Cons

It was a best company to work for not anymore
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Customers services and caring environment

Time management - always working according to time/target. Independence and team work - collaborative work Management semi authoritative - old generation style Friendly but old fashioned Strikes and not being able to deliver, due to strikes Support and loving environment
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The company is no longer what it used to be, postal delivery to first addresses only every 4th day.

I started as a data capturer work for 9 months there, promoted to teller, then admin and for the past 8 years mail controller, mainly a mail dominated ar which I did a great job. My reason for resigning was due to poor management style which makes it impossible to deliver what it takes, which was the slogan of the company at the time.
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productive , work under presure, no time waisting

work under presure from start to finish ,no time waisting must be productive,client handeling is most important,handeling personal according to bussines situation ,lunch ,leave ,time off ,etc

Pros

work security

Cons

lack of communication from management
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Productive,Fun but the salary is low

Management is Great, they are friendly and supportive.The staff is unbelievable, The culture and the togetherness.I had a great time, The branch manager is brilliant yet humble.
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The service they give to customers is excellent and professional.

The department I worked in, is the busiest especially on weekdays. I have learned to be patient with customers. Management and workers are like family.

Pros

No free lunches, everyone stick to their lunch time.

Cons

8 hrs during the day, 12 hrs night shift
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Structured Workplace

I was assigned to conduct a survey on Absenteeism and HIV/AIDS in the Mail Depot/Centre and the Bloemfontein Post Office. The supervisors of the said sections were interviewed with the objective of conducting a survey regarding absenteeism in their work units and their view on HIV/AIDS in the workplace. In the report thereof I, as the author, reviewed the theory or background regarding the concepts of absenteeism and HIV and AIDS in the workplace and their effects/impact in the workplace, to the employees, the management and the organisation applying the literature review to the survey at hand and the outcomes thereof, also making recommendations to the Labour Relations Unit, for further discussion with the next line of management for review and possible implementation for the region. This was an attempt to survey the situation in the two identified sections or business units and to assess the need or possibility of conducting a survey in other sections of the organisation, involving employees at all levels, offices and areas.

Pros

Structured Workplace

Cons

Employee Wellness Challenges
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Productive work

Different people about thousands enter the company to buy postal products. The management supports other workers and they normal do also our work and train new staff members. The hardest part of the job is parcel dispatching especially big parcels and tiring and sorting of mail its difficult because you have to be precisely sure that the letter is put exactly to the right box. The most enjoyable part is sales and customer care.

Pros

Day offs

Cons

Weekday hours
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long working hours ( saturday)

Working environment was not conducive, very unproductive Poor management style Mail been delayed unnecessary Mail not delivered as per company slogan.

Pros

none

Cons

long hours on saturday
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fun place

i have learned a lot working for this company. unity between employers and management.working under pressure and together. loving and free environment.

Pros

non

Cons

non
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Great company for growth and stability.

South African Post Office is a great company to work for. Respect among workers, clients and management makes it a place enjoyable to find one's self in. Salary and benefits are good. There is a big room for growth because of the on going training provided by the company.

Pros

Free safety wear

Cons

Long discussions before agreement is reached on annual salary increases.
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A company that offers a lot of possibilities and departments

Very busy and you learn to work with clients all day. Management are very strict and supervisors there to check, Very interesting to work in the different department and gain quite a lot of knowledge,

Pros

None

Cons

None
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productive and fun

Amazing managers.you live to go to work and never stay out no matter what.its a company wher we work as a team all the time.one million ups for south african post office.words cant dedcribe what a great company this is.

Cons

nothing
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No development

For me personally the job is exciting and physically challenging... But there's no growth for the employees who are at the bottom of the hierarchy... Management don't include workers on their decision making so whatever they say goes... Do as they say or you out, but most amazingly you learn responsibility as you spend all day outside delivering mail...

Pros

Less hours
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Productive and adaptable

They can use some new challenges into the workplace. Make more meetings with management and stuff to lay down all the concerns and complains from customers and find ways to fix them.

Pros

there Are glasses in between clients and consultants

Cons

Working seated, It gets really tiring, could use some moving around.
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A very hectic place to work at.

My typical day at work it was in 2014 whereby I have to help more than 387 customers alone in the office. On the pensioners day payments. I have to manage the queue and the cash in the same time. I was counting the cash using my hands because there was not cash counting machine. I closed the office so late at 18:00 evening. When it comes in management is was so difficult because my office was a single handed office meaning I was working alone as a Teller, as a Cashier and a Branch manager as well. I have learned how to manage cash and to control the queue. I have learned to manage time and my work. Customers enjoyed my services very much and they were even asking that how do I hope with such a lots of work like that because I have to serve them and respond to my email, opening the incoming mail, dispatching the mail, do a banking, opening the accounts, doing some enquiries for dormant accounts and closed accounts and also making a follow up for track and trace parcels alone.

Pros

sometimes a one hour lunch

Cons

long queues and long hours
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Serious and beneficial

As this is a state company I took all the cases I handled with utmost seriousness they deserved, whether it was 10 cents lost or 100 000 rands, the principle applies throughout. So it was a challenging job as I would as thorough with a case concerning a senior executive as I would a junior employee.

Pros

Independent decision making

Cons

Unstable management
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Great Company when there is competent executive stability.

The Post Office is a great company to work for. Over 34 years where I worked in various departments, I was seldom held back in terms of personal development (studies) but in terms of career advancement, employment equity was not applied and implemented fairly. I suppose that the influence of the human element in Human Capital cannot be ruled out. I enjoyed being able to make a positive impact to fellow workers and the citizens of SA who we were appointed to serve. The culture at the PO is awesome and when I had personal family tragedy with the passing of my mother, the sense of family through the support I received from colleagues across the country was overwhelming. travelling overseas and being allowed to share my management skills with the Independent Electoral Commission in thew first Democratic elections in 1994, are some momentous highlights of a career that I am extremely proud of.

Pros

Great culture

Cons

Incompetent colleagues
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company Parties

Customer Service Customer enquiries Banking Certification Dispatching of mail Receiving of mail Assets Control Track and trace of the parcels Checking Transactions Recording of the transactions Managing of the staff Attending meetings Opening and Closing of the office Queue management

Pros

Lunch Boxes

Cons

Weekends and long hours
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Overall rating

Based on 154 reviews

Ratings by category

3,7 out of 5 stars for Work/Life Balance
3,5 out of 5 stars for Salary/Benefits
3,5 out of 5 stars for Job Security/Advancement
3,5 out of 5 stars for Management
3,6 out of 5 stars for Culture
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