Standard Bank Employee Review
call centre agent
As a contracted employee in a call centre, I had to learn to focus on my job even when I am not valued. It is a fast paced and high pressure environment and I gained a lot of experience in Customer Service and professionalism.
Ratings by category
The working environment is stressful working 3 weekends a month 6 days a week. They need to change that to 2 working weekends and 2 weekends off. Uplift its staff and allow the staff to grow within. Business registration and support upcoming business
Love the staff
Would go back again
Its very busy on a day basis. Management and staff are very friendly. Hardest and stressful time is monthend when customers are calling in most. i have great passion for assisting new agents as i have great understanding of my current position.