Standard Bank Employee Review
- working in a call Center has taught me to work well with others and to manage long working hours staff is very friendly and welcoming - Management such as team leaders need to improve leadership and communication with teams mates to meet with goals and objectives - the hardest part about the job is that there are departments that deal with most requested queries there is lack of sufficient communication between agents and when call volume is high most queries are not resolved on time this creates irate clients. -great part of the job is that we recognized when we work hard and learning new skills.
Ratings by category
The working environment is stressful working 3 weekends a month 6 days a week. They need to change that to 2 working weekends and 2 weekends off. Uplift its staff and allow the staff to grow within. Business registration and support upcoming business
Love the staff
Would go back again