Standard Bank
4,1 out of 5 stars.
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Standard Bank Employee Reviews in Sandton, Gauteng

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Seasoned Service Manager bringing 14 years of Banking experience. Proficient in business practices, standards of operation and customer needs.Empowering leader with passion for developing teams with focus on exceptional service delivery and customer retention.
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I loved it to come to work, have my diary/duties set out for the day and complete all tasks no worries about left over work and deadlines carried over
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Growth is an issue at Standard Bank. I have been applying for about two years now with no single interview There are good working conditions and they have a good culture
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Most agencies has a team of people that they like, as a new guy at the agency I was not taken serious. But I was given a chance to prove myself and I did on the first day on the job, and was given a higher position on that day.
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Arranging of all meetings between the client and the financial adviser, coordination of product events, singing up of client documents and policies, seeing and assisting clients when the FA is out, managing the FAs dairy and making all necessary transport arrangements. Following up on all client files, policies and general banking, doing all sorts of admin that was required by the management of SBFC, making sure that all paper work is up to date and FICA complaint
Pros
Team Catch Up
Cons
Flexi Hours
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My everyday routine at work is exciting , being able to handle customer queries and solving problems really helps as it improves your level of work and make you to develop a great friendship with your clients. It makes you to have leadership roles where you have to meet deadlines and also respect clients. When you in this role you always have to see to it that client is always kept happy. The hardest part is when you have been not coming up with solutions to solve queries. There are certain standards that we use to meet our customers needs. I really enjoy every part of my work as it also involves team work inside.
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Management had an open door policy Enjoyed the ongoing training a typical day at work would entail servicing clients and stakeholders Plenty of spreadsheets and reports but that needs to be done to keep track of sales and retention Extremely diverse culture which I loved learning about Most enjoyable part was delivering excellent service and seeing the satisfaction it brought the client. Naturally business grows which benefits our income and bonsues
Pros
Gym
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Control on clients facilities and sales Learned good analitic and selling skills Management are results driven and develop staff Diverse work culture Hardest part of work :To many clients Most enjoyable:Nice people and work space
Pros
Nice working environment
Cons
Certian positions need to be reviewed in terms of work flow
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I found it a hard environment to get settled in and to feel accepted and welcomed by the team but as soon as the ice is broken, it could be a very pleasant and fun place to work at with reasonably sustainable working hours
Pros
Na
Cons
during software launches
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Working at one of the leading bank in South Africa its a privilege as there's the environment is fun and allow development. It allows one to develop a culture of working in a team and also independent
Pros
High recognition in the community and work culture
Cons
working under pressure
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Work place was not bad and just the salary was commission based and i would like t have a basic salary and work for commission
Pros
Telesales
Cons
Salary was commission
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it was a weekend job, but i found it to be extremely relaxed and enjoyable. management and staff were extremely helpful and hardworking. there was no hard part to the job as assistance was available for those who needed it, and that did not occur very often. my co-workers were my friends and fellow staff so there was always a lively and fun atmosphere.
Pros
free lunches everday
Cons
leaving
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Great organisation to work for. One of the largest banks in Africa, pro-active, look after their employees. Client facing, got to meet a lot of influential business people in the country
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Fun work place with supportive management, the training was the best and working under pressure , time keeping. It was a great company to be working
Pros
farewell
Cons
LOng hours
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Was in the very fortunate position to learn much more about Banking Law.
Pros
Law is a pasion
Cons
Only a temporary position
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1.a typical day at work: it was one of the busy day around 6th of the month as normal busy at this time, i answered a phone from the customer which was a query, the team leader was not in the department, the customer did not want to leave the message i find my self stuck with him.When i; m from looking for team leader one of the colleague shouted at me I'm not a team leader , i let them work alone and he carry on mourning being disrespecting me.2.I learned that people will always critisise you even doing the best thing.3.Management called the meeting the following they to find both side of the story4.my co-workers were feeling sorry and said this guy is alway rude and disrespectful5.When you dont balance especial huge amount from 2000 upwards worst if its deficit and you don't know where is money!6.when you balance everyday and the customers you help they leaving your counter haapy received good service.
Pros
its entry level for most everyone in the bank
Cons
when you not balancing at the end of the day/surplus/deficit
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