Standard Bank
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Standard Bank Employee Reviews for Branch Manager

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3.8Work-Life Balance

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Motivation

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I have been in my current role as Branch Manager for 5 years and it include People Management, Risk and Compliance, Sales and Service. We have 8 strong values that gives us a very strong working relationship across all departments. I cannot relate to anything that was hard in my current role except ensuring that we comply with legislations in all departments. I enjoy working with people and see them growing. The most enjoyable part is when we achieve our goals.

Pros

I am very flexable and can adapt to any working environment

Cons

I can strive above challenges and are willing to work extra hours
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Not conducive for growth and development

Poor people management skills and neopotism, unprofessional and unethical senior leadership. Lack of development, Opportunities only offered on a like basis not on merit
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Productive and driven

Be prepared to work hard in order to achieve goals. Must be multi skilled in order to have a successful career. Things change daily in the bank so be adaptable to change

Pros

Staff rates

Cons

Stressful environment
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productive

I learnt a lot working in the bank. a typical day in the office consists of assisting clients with enquiries and also assisting special needs customers

Pros

always get a lunch hour

Cons

longer hours than usual and also never acknowledging staff who did wel
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it is a very meaning and full filling position

Very Busy emails & clients Managerial skills people skills basic company laws Teamwork & respect fun Working all departments Interacting with clients

Pros

fun mornings achieving goals respect afternoons off

Cons

no overtime pay dealing with shortage being repremanded for assisting other teams
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Welcome to the real world

Standard Bank was my first full time job after leaving school, I started off as a nervous bank clerk and ended up running the Standard Bank agency in Killarney and in between I did my national service.

Pros

i had a job

Cons

salary wasnt great
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good Company to work,fun is the name of the game and Benefits to staff

I have been working for Standard Bank 12 yrs and every day is new day filled with Customer that needs exceptional service , learn everyday because customers have different needs and problems. I have been nominated to attend few leadership development training and serminars as support to be able to manage team, coach and guidance towards high performance hardest part of the job is when the business unit doesn't achieve the set targets in terms of Service, Sales Targets when you hard you will be rewarded accordingly

Pros

Reward and recognition, people culture, leadership support, Values and code of conduct

Cons

it can be stressful when Targets /sandard of work is not met
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The best company to work for

Blood always pumping, adrenalin rushing - to serve your customers and sell. People are highly skilled and energetic. Co- workers, with a little tender loving care - they will work for you. Most enjoyable part of the job - to see people grow and succeed, to see people happy. Having that satisfied customer and turning a challenge into an opportunity.

Pros

Happy people - incentives - rewards

Cons

Maybe long hours
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I used to have a lot of fun with my colleagues, because of being proactive, and having competition with other branches.

It was fun working for Standard Bank. It is the bet company to work for. There is staff benefits, e.g home loan, car finance, staff loans, school bursaries etc. Staff gets a staff rate interest rate.

Pros

The company does take staff on outings sometimes.

Cons

Yes, long hours are there, sometimes no lunches during busy times.
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The team is amazing and fun

Team meeting to prepare for the day, follow up on queries and feedback to customers. Assisting where staff needs assistance. Interact with clients. Respond to and send emails. Answering phone and directing calls. Relief staff for lunches. Checking on staff to ensure procedures are followed, authorizing and releasing transactions. Dealing customer queries and complaints. I have learnt about NCA, FAIS, customers needs are never the same so they should all he assisted to their individual needs and never to judge a book by its cover. The hardest is that we do not have the support from our leaders. My team and the environment I work in is amazing, they are dedicated, loyal and support each other.

Pros

Rewards program, Parties, Awards evening, Staff training

Cons

Hours of work, No support system
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Overall rating

4.1

Based on 2,346 reviews
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Ratings by category

3.8Work/Life Balance
3.7Salary/Benefits
3.7Job Security/Advancement
3.6Management
3.9Culture
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