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Standard Bank
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Standard Bank Pay & Benefits reviews: Customer Service Representative

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3,8Work-Life Balance
3,7Pay & Benefits

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Productive

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Currently on the market for new and challenging position one which will make best use of experience acquired through my working with the banking industry

Pros

Free lunch hour

Cons

Long hours
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Service Oriantated and Working with team

-Long Hours -Hard work pays -They had their own favourites -Management always ask me to assist other agencies -Working with my best team having fun

Pros

Working half day as a thank you for hard work.

Cons

Long hours and not taking lunch sometimes.
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good company to work for

standard bank a very good company to work for however their is no consideration given to staff when they are faced with family responsibilities eg when once child if hospitalized for weeks , you will be contacted and asked when will you return to the office rather than how your child is doing, inhumane

Pros

good employee benefits

Cons

unrealistic working hours
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Team Building initiated by the company. EG. Picnic.

Assists customers in the branch. Learned how to deal with different charactors, empathy and communication skill. Management is very supportive. We follow laid down procedures. Working under pressure and dealing with difficult customers. Learning new things everyday, EG, a query that challenges you to solve.

Pros

No free lunches

Cons

Working long hours without recognition or overtime salary.
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Productivity

We where taken to school in order to know the business details what is expected of us and the culture they have for team work as it is 1 of the requirements

Pros

Free education

Cons

Long hours
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Great company

great company, lots od benefits and above market salary great management , happy staff and the process is very easy everyone is smiling and willing to assist
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Diverse

The people are amazing, work is work, at times it is extremely stressful but you have your colleagues to help you get through it. The benefits offered by the company are well worth it

Pros

Benefits

Cons

Unrealistic expectations
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Great for growth

Standardbank is a great company to work for,it gives you a chance to learn and has good work ethics in place.It also offers its workers great benefits

Pros

Good for learning

Cons

Growth takes long
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fun working place

working in a call center with high call volume. helping customer to there satisfactory. lots hard working people that are willing to help at all time. not understanding different languages

Pros

no free staff

Cons

long hours
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Professional workplace

It is a professional workplace with condusive working environment. Like any other business, there is a room for improvement, particularly with compensation of their human resources.

Pros

Free tea

Cons

Short breaks
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Jobs at Standard Bank

Customer Service Representative positions
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Great place to work at

Honestly a great company to work for, best benefits in the banking industry . The only downside is that every single person is expected to do sales even non sales staff
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a Secure and happy work environment

Staff encouraged to have a good Work/Life balance. Free ICAS, counselling to assist staff members experiencing problems at work or home which may impact on their overall wellbeing. Regular job related courses offered free of charge to choose from to improve your skills in your particular careeer path chosen.

Pros

Excellent staff benefits by way of discounted service fees, subsidised interest rates on Personal Loans, Cards, and Housing Loans.
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Fun environment

It is a good company nice environment but sometimes very stressful due to target based performance. The company is great as it is customer focused and we continuously looking for ways to improve our service's offered.

Pros

Benefits are good eg. Medical aid

Cons

slow growth
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Productive

Its a good company to work and with a good reputation. It does give chance to yourself towards your goals. And does give youngsters to reach the full potential

Pros

Rewards

Cons

Long hours
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general

if only i could be honest about working at standard bank. all i want to say is baie dankie for the opportunity. awesome company with great benefits and so on

Pros

Fellow Workers

Cons

Unqualified Team Leaders
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very good company to work for

meeting my sales targets on a daily basis giving good customer service with every interaction with a customer there is also a good culture the most nice part is the salary they pay after your hard work

Pros

gees

Cons

staff compliment
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Good place to work

It is a very great experience to work here and the environment is wonderful too.Staff members are also good to be around.Good place to gain experience

Pros

Good time with shift changes

Cons

Working on public holidays
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Good company for old people

Very slow in growth of employees, The bank let you stay in one position for 6 years even if you apply for upper positions. have good benefits for the employees. The bank take good care of its own customers and always try to give customers a good customer experience.

Pros

Good coaching

Cons

Not always willing to assist employees for furthering studies e.g Bursaries
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Teamwork,fun,productive,informative,innovative

Management are fair,colleagues have teamwork,we always felt at home. Salary is good and the service we offer the clients was superb. The training develops the staff members

Pros

Free lunch, incentives, value sharing

Cons

Long hours when its busy like month ends
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service production

banking and serving clients skills that I implement in my new work motivated management fun family seeing someone got robbed with all their money client call you on your name

Pros

long lunch

Cons

long hours
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Job security

The company was a job place to get my call center foundation it has thought me a lot of things. It was a permanent job but the salary was little
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Overall rating

4,1

Based on 2 337 reviews
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Ratings by category

3,8Work/Life Balance
3,7Salary/Benefits
3,7Job Security/Advancement
3,6Management
3,9Culture