Standard Bank
4,1 out of 5 stars.
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Standard Bank Employee Reviews for Receptionist

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Working at one of the leading bank in South Africa its a privilege as there's the environment is fun and allow development. It allows one to develop a culture of working in a team and also independent
Pros
High recognition in the community and work culture
Cons
working under pressure
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meeting and greeting clients, first person the client meets when coming into the bank, assist at enquries, analyse clients needs to send to consultants, running the premises duties, personal assistant to manager and consultants, stationery orders. i am able to multi task, i learned to listen to clients needs and help first time the right way. workplace culture is good. staff load of 24. hardest part is to please everyone. not always easy serving clients internal and external is my passion. i enjoy solving problems. my job allows me to be authentic and creative
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team work.perfectionist.reports.data capture.leads.queries.solving problems and handling difficult customers.enjoying work with customers and solving their problem.
Pros
knock off early when your working hours are over
Cons
Long hours when needed
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Standard Bank was very interesting because you interact with different client and management was cool. We were like a family, I have learned to face difficult client and try to solve their queries. The hardest part of the job was to try to convince client to like certain product and month end was hectic because you need speed and accuracy.
Pros
Interacting with clients
Cons
Month end lunch is 30 minutes
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Always makes sure you proactive and work in teams. Make sure your work is done before you leave . Always make sure you upskill yourself so that you can help out when needed . Always keep customers happy and enjoy what you doing Work with passion so we can move forward.a
Pros
Upskilling meaning growth in company.
Cons
Healthcare
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i learned to relate to different people of different and being able to speak other languages, to be able to manage time and work on deadline to meet the target i also learned that through others you learn eveyrday in order to grow
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Standard Bank is a highly corporate and professional enviornment. It can be intimidating at times, especially the building I am based in, as it is the head office where most of the Executives of the bank are based. One gets to meet the most influential people in the banking industry, from the CEO's to share holders who are well known in South Africa. I enjoy working there, because it has opened my eyes to a world I would have never dreamt exists. It has taught me to dream big, and see beyond the boundaries. The management treats all the staff equally, there is no discrimination according to job type, race, or educational level. They have great morals and Ethics that they take very seriously. The building I work in is very user friendly and comfortable, it is modern and designed to make working fun. I have always been a team player, although i prefer people who share the same passion for my work as i do, because people who slack I believe make a team weak. My co-workers are wonderful, we are all client orientated and serve one purpose, which is to satisfy clients needs. The hardest part of my job would be having tolerance for different characters and having the patience to take blame even when you're not wrong, because the "client is always right". One thing I enjoy most about my job is making clients happy, with the type of service I provide, because if the client is happy I am happy.
Pros
Gifts for certain occasions, e.g christmas
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meeting new customer be honest hard worker satisfied customer
Pros
free breakfast sometimes
Cons
office hours
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I learned a great deal from my time with this company, I learned how to action and compile reports. I Management had a very open door policy and was welcoming of new ideas. Co-workers were friendly and supprotive. The hardest part of the job was having to work weekends while my husband was working away, this took a lot of time from being available to my children. The most enjoyable part of the job was learning new things and meeting new people.
Pros
Good benefits
Cons
Weekend work which took me away from my children
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