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TeleDirect
3,2 out of 5 stars.
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TeleDirect

TeleDirect Employee Review
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productive work place

where do i start ill start with Monday as a quality assure all we do evaluate agents calls conduct coaching to the agents roll plays where agent get to implement what they have been coached on department itself if full of spontaneous energetic employees where on a daily basis QA drives are done where the is a certain target placed we do competition to see who reaches the goal set different drives are set

Pros

free lunches braais or take aways bought by the CEO

Cons

normal hours 8:00 am - 17:00 pm
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Productive and fun workplace

It was great working for Teledirect as my 1st job in south Africa. I learned a lot about customer service as we worked for a campaign in world food program for United nations.
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It was a beautiful experience as I had a lot to learn due to being given different tasks to do of which I enjoyed and realized my strength

I enjoyed everything including the downs and they taught me a lot even about me as a person. Pity the company has shut down now however they did equip us as consultants by providing training.
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stressful

The company was stressful to work for and away has a back up and they just through staff to your and you need to come with the solitions and the management are not supportive at all
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