Tracker Network Employee Reviews
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very productive
Call Centre Consultant (Former Employee) - Cresta, Gauteng - 13 March 2020
Indeed Featured review
The most useful review selected by IndeedIf Tracker had to call me back today I would go back, working for Tracker was like dream, that's why it is very important to notice that if I was called back by the company I would go without any hesitation.
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Tracker was great
Installation Logistics Coordinator (Former Employee) - South Africa - 10 May 2019
The work was intense and challenging
I which i could be given another opportunity to work for tracker
Excellency is their company aim
There is alot of growth
Pros
Exposure
Cons
Micro management
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Very productive company
Pro Active Retention Supervisor (Former Employee) - Johannesburg, Sa - 12 February 2018
To be brutally honest I will be forever grateful towards Tracker. Best place to work at, great vibe and awesome people. The company has has taught me so much. Valuable knowledge that will make me great asset to any sales environment. I have attained not only working skills but personal skills that has not only enhanced my work ethic but enriched my life and those around me. Looking forward to share this knowledge with my next company.
Pros
Bonus in July
Cons
Not really any
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Call Centre Agent and Team Leader
Call Centre Agent and Team Leader (Former Employee) - Johannesburg, Gauteng - 6 February 2018
Inbound Call Centre Agent
Answering incoming calls and assistaing with application for Tracker Unit installation
Scheduling technicians to go onsite to client premises for Tracker Installation
Team Leader:
Managing a Team of x20 staff members - in the inbound team
Keeping and reporting on stats on a daily, weekly and monthly babsis
Staff KPI's quarterly
Coaching and training as and when required
Pros
Reaching targets and celebrating good achievements
Cons
Long hours, same tasks
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Retentions agent
Retentions Agent (Current Employee) - Johannesburg, GP - 16 September 2015
I would get incoming calls of clients that what to cancel their contracts and I would then try and retain them.
I also work on the departments inbox and call the client that requested cancellations, change of ownerships and new contracts.
Pros
Monthy Incentives and annual bonus
Cons
Overtime
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Productive fun place
Service Centre Agent (Former Employee) - Darrenwood - 30 April 2015
Loved working here, fun working place, learned a lot from my co workers and management, great incentives, just great people working here, the only thing that was lacking was growth.
Pros
Incentives
Cons
No Growth
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Young Growing Organisation.
Marketing/ Personal Assistant (Former Employee) - Johannesburg, South Africa - 14 April 2015
Tracker was a very small company when i joined. By the time i left it was big and still growing.
the most enjoyable part about my job there was organising the Friday night Let-down-your-hair parties after a long week of selling tracker units.
Everyone appreciated them and I felt appreciated.
The hardest part was keeping myself busy in between. There wasnt much to do..I got idle and bored.
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my desired work environment
vehicle tracking and monitoring agent (Former Employee) - Johannesburg, Randburg - 31 October 2013
on a normal working day you need to be alert,
learned different types of technicalities and face different challenges
mangement should be able to empower staff by delegating new tasks
an excellent working environment - you have to be a team player
the difficult part in a job is when dealing with an irrate client
Pros
off days
Cons
night shifts
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Good company to work for
Fleet Secretary / Tender administrator (Former Employee) - Randburg Gauteng - 20 August 2013
Tracker is a great place to work and I spend 7 very happy years there
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Ratings by category
3,8 out of 5 stars for Work/Life Balance
3,7 out of 5 stars for Salary/Benefits
3,7 out of 5 stars for Job Security/Advancement
3,2 out of 5 stars for Management
3,5 out of 5 stars for Culture
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