3,7 out of 5 stars.
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Truworths Employee Reviews

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South Africa527 reviews

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3,3Work-Life Balance

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High energy, competitive environment with great career growth potential

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Great company to learn and grow as a fashion merchant.Tough company culture, especially for people of colour. No representation of black management. Management style across all departments is "micro management ".GREAT merchant training program. You will learn a lot.Pay and incentives are good and reviewed regularly. Long notice period and strict restraint of trade if you resign.
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A company that micromanaged and overworked staff

Unfortunately Truworths is a company that prides itself on micromanaging staff in all levels of the businessThere’s little to no work life balance and its the most stressful and unrewarding job I’ve worked in. Especially if you have kids.


Long hours, micromanaged, lack of growth as most junior staff leave, extremely high staff turnover, contract locks you in and can’t find another job afterwards.
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Truworths insights

Based on 8 survey responses
What people like
  • Energizing work tasks
  • Feeling of personal appreciation
  • Clear sense of purpose
Areas for improvement
  • General feeling of work happiness
  • Fair pay for job
  • Time and location flexibility

fun workplace

Great for students, long hours, pay not so great. 8 hours a day on your feet, very little room for growth especially into management roles. Not a job that one will stick to for many years.
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Working at truworths is a great opportunity, you work with customers, gain fashion experience and learn how to work with different colors and styles.Working as a fashionista you should be able to know the different clothes for every season and always know the color.




Long hours, working every weekend as a flexi timer
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They do offer trainings

Management don't know how to treat staff,They like to interfer in people personal lives,They also can't let go when you resign should they find out where you going they bad mouth you @ your next job


Sundays are overtime


Bad treatment from management
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It is what you make of it

Company take 5 months to hire new people so you end up having to work double shifts which exhausts yourself. The salary as a flexi is not worth it and you hardly get a weekend off
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Growth and Fun workplace

Worked there for 2 years, management was the best, encouraged the staff but the pay was little if you are a flexi but if you are permanent the pay is very nice
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Feels like home like you part of a family

GOOD & SAFE WORKING ENVIRONMENT Collaborated with teammates to open and close shop regularlyDesigned over 10 merchandise layoutsServed over 50 customers per shift on the store floor


Bonus for opening new accounts


Off days are tiring
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The company is Decent. Innovation is vital.

Truworths is good at putting a good idea into practice to see the outcome. A hard worker with potential, they will try not to let go. Thus, making you feel you are an important employee.I learnt communication skills, to please customers and how to make them feel welcome. Vital!'Back pay' is the pain you really go through. The hours worked and an error occurred with your end month payments. I can imagine those who are students can be upset.If you are fashion enthusiastic, being forced to look good can be a great day starter. Feeling good in what you wear can at least add on to a positive day.




Back-pay or/ and hours or/ and shifts
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Working at truworths is fun place to work at ,u learn a lot about people,products,caring of clothes,communications skills, leadership skills,how to grow yourself




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They are not consistent with how they manage the employees and stores, these favoritism if your not on one's favorite list rest assured that they will do anything to make your life miserable and fire you.
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very stressful and no appreciate or even appraisal, knock off at 6 u leave around 7 or 8

I will would Rather die of hunger than work for that company ever again, I have its always resignations, and I I thought I could handle the abuse by ignoring because if you express how you feel, I you are not respecting your elders, but I it's a family company, the area managers and managers at my region they appoint they families to better post or management post, and and tell you, you will die a flexi timer(casual)


15-30 minutes lunch


long hours
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Productive and fun workplace

The company is very friendly, they teach u how to set goals and how to effectively communicate with people, and that improves your communication skills. The salary is not bad.
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Productive and working under pressure

I always wake up with a positive attitude,and I think that helps me alot in that company.You must be willing to work under pressure giving the best customer service to each customer.


Being rewarded for your good work


Rude customer
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Informative & Light-hearted workplace

Truworths is a good company to get a foundation in retail. You are cross-trained in different departments so you get to know the operations of the whole store. There's values which unite the team from all levels, and feedback is given often on your work which makes learning easier. The kind of management you're under usually determines the work-place atmosphere and structure.
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I was. Really enjoying to work.as a group

I was good when it comes to. Running customer service it mate be better bt. Merchandising u was top even and cashier. I'm smart. When it comes. To money. And fast
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Fun place

A fun place to be, but you don't grow simple. Working hard without being recognized. They expect you to always deliver no matter the bad situations you are facing outside
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Very wrong working there

Firstly, there is a lot of favouritisim in that company, u only grow if the area manager or managers loves you, working hours are horrible and hourly rate is not good, work hard like a donkey but be paid peanuts
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Fun workplace

The salary is little but the environment is very healthy. We do fun activities that give us strength to get through the day. I really enjoyed working here but there's no growth and the salary is too little and hourly based.
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Great opportunities to learn and excel

great opportunities to learn and grow professionally aswell as personally in a fun lively customer orientated environment .ideal to learn people skills
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Fun and I loved working there

I enjoyed working at Truworths,I just left because the salary was not enough.But I had fun.Management was proper and I honestly had no complaints other than the salary not being enough.
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Overall rating

Based on 551 reviews

Ratings by category

3,3 out of 5 stars for Work/Life Balance
2,7 out of 5 stars for Salary/Benefits
3,3 out of 5 stars for Job Security/Advancement
3,4 out of 5 stars for Management
3,7 out of 5 stars for Culture
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